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App Accessibility: Are We at a Tipping Point?

March 11th, 2011 by Pam Gregory

Everyone is always talking about some new app, and I simply can’t keep up!

Recently, I ran across something called the “iPhone App Directory.” The British magazine, now in its sixth issue, reviews, rates and lists download costs for apps.  I was curious to see how many of the 947 reviewed apps had potential for assisting with most disabilities, and I ended up very pleased and surprised.

Dare I say we might have reached the tipping point in technological universal design?  It seemed there were many apps that could be beneficial to people with cognitive disabilities, although interestingly, some of those were not user friendly and therefore not recommended.

It was refreshing to see the number of new educational apps that may help persons with learning disabilities.  Knowing that this magazine couldn’t cover all the new apps, I launched a search for similar magazines and found a good site that listed endless publications that also rate and compare new apps.

Here are some apps that I thought were particularly interesting.

  • D2u Transcriber provides dictation and transcription on a mobile phone.
  • SendStuffNow offers cloud-based storage.
  • Conf provides help for conference attendees by tracking each session, list speakers, lists panels/discussions, and even provides GPS to show how far away you are from each event (Note to self: Download for CSUN conference!).
  • ClearRecord Premium is an audio recording app that is able to suppress background noise.
  • Wallet Advanced manages your website logins, credit card info and other private information.  It has strong encryption so that this information is safe. 
  • Similarly, there is Password Keeper, which is a simple tool that stores your password and is also secure.
  • Flashcards App, teaches new vocabulary, then tests you, and even checks your daily progress.
  • Voice Cards are Not Flashcards!! allows you to create voice flash cards with an autoplay and shake option.
  • WordWarp (which I actually have) is a game where you create as many words as possible from a selection of letters.  If you’re stuck, just press the “warp” button and it will help you out. Also, a very useful game for persons with head injuries.
  • Pill Time reminds you to take your medications, and breaks up your medications by medication type, ailment concerned, dosage, frequency and the specific time of day.  It also provides a medication countdown, which counts what medicines you have taken, and what you have left to take in a day.
  • Living Well with Arthritis provides helpful tips to manage your arthritis.  This app was rated superior for usability.  It has many features, including routines, basic understanding of your type of arthritis and how it affects your body, and teaches how you can deal with your arthritis better.
  • iCanBass offers a guitar interface and allows you to pull strings.  This app made me think of Paul Schroeder of the American Foundation for the Blind, who is an avid guitar player.
  • Music For Users provides ambient music to affect your brainwaves.  This app has is programmed with certain tasks, which act as an “alarm” for project management.
  • LocateMeNow provides you with your location, and is user friendly and fast. If I had only had this when I first moved to DC!
  • MobileRSS gathers and manages your selected feeds and presents them in one place for easy monitoring.
  • Breaking News with Push delivers breaking news.  This reminds me of a story Al Sonnenstrahl, a life-long Deaf telecommunications advocate, told me of how, despite being in a car pool and working all morning  with colleagues, when RFK was shot after midnight in 1968, he had no idea. His deafness had pushed him out of the information loop..
  • PhotoDiary enables you to track your day with photographs, and allows you to add captions to the photos, and date and time-stamp the photo.  I would love to see user testing on how people with cognitive disabilities who need help with their daily routine could use this app!
  • PhotoMashup has great potential for people who are Deaf and to other visual learners by allowing you to arrange your photos, make montages, rotate, enlarge and move photos, and even provides the ability to include drop shadow and customize border colors.
  • iStuff is a highly visual method of managing tasks by providing 12 categories that are named based on time and function. It provides simple calendar views, an in-box for new tasks, tags to work on several tasks together, and overdue tasks, which require you to pay attention.  This task-management app is rich in features, and rated high on usability.  Another project management tool that is also highly rated is SideTacts, which integrates phone, e-mail and SMS into a single app.  It also provides audio, text and video notes, while continually synching with the basic apps on every off-the-shelf iPhone.
  • Easy Group Text allows you to group your contacts and text everyone in that group at the same time.  There is a similar app, GroupSMS!, which does the same for SMS.  Another app is FogHorn, which is a simple and user-friendly app that allows you to enter phone numbers for multiple people, and hold text chats where everyone sees all the messages.  FogHorn also allows you to store your chats, archive your chats online, and add extra information about the participants.
  • Today Screen can simplify your day by taking all of your appointments in the iPhone calendar, and putting them into a user-friendly view.  It even color codes past, present and future events;
  • 15,000 Useful Phrases is perfect for those whose English is a second language. It can provide assistance in the much needed gap between ESL and real English conversations--a great social skills app.
  • Lonely Planet San Francisco Guide is a one-stop resource for visiting a city. It is said to be even more helpful than a travel book and received rave reviews.  It includes detailed maps (online and offline). I personally love the Lonely Planet guides, and the San Francisco guide is just one of many cities offered.  Maptual allows you to view various points of interest on a map using the Open Street Map interface. Like Lonely Planet, Maptual provides information about cities all around the world.
  • Find A Pharmacy  will locate a pharmacy for you based on your geographic location, indicate how far the pharmacy is, and provides a Google Map to direct you to the pharmacy.
  • QuickPaste ranks very high on usability and allows you copy multiple records (the iPhone app limits you to one record at a time) for pasting into other apps. A good tool for everyone, especially for those with hand dexterity issues.
  • Pic-Z Tag is great for conference or meeting attendees, especially people with speech disabilities. It lets you design a name tag (templates provided).  When you meet someone new, you can just flash your iPhone to introduce yourself.
  • Ring Finger is a great speed dialing program that you can program time and automated calling.  For example, if you needed to call in to your job coach each day at 1:30 p.m., it will automatically connect you with your job coach at 1:30.


If you have used any of these apps and have found them to provide access, I would love to hear from you.  Also, I would love to hear from you about accessible apps that weren’t listed—it would be great to have one ongoing list of apps that have disability implications.

Are there any groups that are studying new apps for accessibility? If you’re an app developer, let me know if you are designing to include the 54 million Americans with disabilities.  My next step is to remember my password so I can download some new apps! Happy apping!

(Cross posted on the Official FCC Blog.)

First 24 hours

February 22nd, 2011 by Michael Byrne - Geographic Information Officer

The launch of the National Broadband Map marks the beginning of a promising new venture: empowering consumers, researchers, policy-makers, and developers to truly understand what broadband means in America.


This idea — a powerful way to navigate huge troves of data to increase transparency and understanding — drove the production of the map. In building the map, our team had a hunch that there would be a hunger for a tool that served up this level of detail and information. The talented designers, web architects, and geospatial pros kept that in mind throughout the entire building process.

When the map went live yesterday, the response was astounding, with the number of requests to the website averaging more than 1,000 per second! Below is just a short list of the metrics we observed on our first day;

  • Total hits yesterday: 158,123,884
  • Hits served by cache: 141,068,348 (89.21%)
  • Total Bytes Transferred: 863GB
  • Peak Requests per Second: 8,970
  • Average Requests per Second: 1,095
  • Visits in the first 10 hours: over 500,000

This phenomenal response shows that the investment of time, energy, and — not least of all — Congressional funds were well worth it. The National Broadband Map clearly has a market of interest, and we’re extremely proud to see that market being well served.

With this kind of traffic, we are tripling efforts to serve you better. The team has been working round the clock to make infrastructure enhancements to the site. These enhancements include horizontal scaling of servers, adding more memory and more caching to the maps, tuning the map server architecture with the software developers for the map, and working with outside partners to help with the application. We are also working to resolve known browser issues with the map. Most features of the website can be viewed in any browser, but the maps in the gallery are best viewed with Firefox and Chrome. You can help identify and solve these issues through feedback.

I can’t wait to keep making the National Broadband Map better, particularly because I know that feedback, new ideas, and innovation around the map will be driving that process.

[Cross-posted from the National Broadband Map Blog.]

Chairman Genachowski and FCC Staff Take In CES 2011

January 10th, 2011 by George Krebs

Tablets and TVs; gadgets and tech-integrated vehicles; tech-enhanced musical instruments and heavily promoted headphones; innovative toys, energy efficient designs and wireless enabled products of all sorts. Sunday concluded a busy span of stunning technology pageantry in Las Vegas. Thousands of booths were set up and over 100,00 interested device enthusiasts arrived from all over the world for the Consumer Electronics Show , known more commonly as CES (or in this ever expanding, 140-character world, #CES).

Chairman Genachowski, all four Commissioners, and a retinue of FCC staff converged on the convention floor. They got a look at technology – from a wide range of companies – on the horizon and a sense of what’s upcoming in the innovation space. Many of the exhibits in sight shouted wireless and they shouted mobile.

On Friday, day two, the Chairman gave a speech on the need for expanded spectrum offerings and then sat down to chat with the host of the event, CEA CEO Gary Shapiro. This is what the Chairman said:

"As evidenced by the trade show floor, the consumer electronics industry is going wireless, and the future success of this industry and our innovation future depends on whether our government acts quickly to unleash more spectrum -- the oxygen that sustains our mobile devices. 

We’re in the early stages of a mobile revolution that is sparking an explosion in wireless traffic.  Without action, demand for spectrum will soon outstrip supply. 

To seize the opportunities of our mobile future, we need to tackle the threats to our invisible infrastructure.  We need to free up more spectrum."


Read the Chairman’s full speech.

As our team makes their way back to Washington, we’ll bring you their takes and some collected insights. For now, enjoy this video from the Washington Post, showing the Chairman touring the CES floor, speaking to the unbounded potential for job growth on display, and managing to get in a quick game of ping-pong using Microsoft’s Kinect.

(Cross posted on the Official FCC Blog.)

Announcing Generation Mobile, Featuring Jane Lynch

December 9th, 2010 by George Krebs


(Photo credit: LG Text Ed)

You can find them in the most innocent settings. The dinner table, the classroom, during evening homework hour or an otherwise quiet family walk. Clicking, clacking, beeping, buzzing and whirring. This maneuvering marauder? Mobile phones equipped with text messaging. These devices are exploding in use among the current generation and teens seem programmed to use them constantly.

A happy medium exists. Commonsense and responsible use of technology is within reach. To many parents the mobile culture is unfamiliar. We’re hosting a Generation Mobile forum next Tuesday bringing together teens, parents, educators and experts. During this event we’ll do our best to help parents navigate these challenging issues.

We’ll discuss cyberbullying, sexting, over use, privacy, and texting-while-driving. The Pew Internet and American Life project will present their findings from a landmark study, “Kids and Mobile Phones.”

For the Gleeks in the audience we’re pleased that actress and comedienne Jane Lynch, of LG’s Text Ed campaign, will be joining us remotely. Rosalind Wiseman, author of Queen Bees and Wannabes the book upon which the movie Mean Girls was based, will join FCC Chairman Julius Genachowski in hosting the first panel “Generation Mobile Speaks” featuring teens, parents and educators. The second panel, “Ask the Experts About Generation Mobile” will feature experts from SafetyWeb, Facebook, Sprint and other major mobile and technology players. A full list of panelists and speakers is below.

This event is about you. We’ve lined up an impressive slate of experts for our sessions on kids, teens and mobile phones. What do you want to know when they take the stage Tuesday? We’ve filled in a couple of starter questions to stimulate ideas. Far more importantly we want to hear from you. Type in your question, wait for User Voice to generate and then click “Create New Idea” below the box. Ask your questions now.

We’re honored to be hosted by DC’s own, cutting edge McKinley Technology High School (151 T Street Northeast). The event will take place on Tuesday December 14th from 10am to 1pm ET. If you’re able to join us – free of charge – please RVSP to generationmobile [at] fcc [dot] gov. Since most of you are outside of the DC area we’ll be live streaming this exciting event online at fcc.gov/live. Participate through Twitter using #genmobile.

Stay tuned. We’ll post updates to the agenda and the speaker list as they become available.

Speakers and Panelists Include:

  • Julius Genachowski, FCC Chairman
  • Jane Lynch, Emmy Winning Actress and Spokesperson for the LG Text Ed Council
  • Rosalind Wiseman, Author of Queen Bees and Wannabes, basis for Mean Girls the movie
  • Tim Sparapani, Director of Public Policy, Facebook
  • Parry Aftab, Kids Technology Expert and Creator of Stopcyberbullying.org
  • Amanda Lenhart, Senior Research Specialist, Pew Research Center
  • Marsali Hancock, President, Internet Keep Safe Coalition
  • Michael Clark, Co-Founder, SafetyWeb
  • Dr. Michael Levine, Executive Director, Joan Ganz Cooney Center
  • Maureen Cooney, Privacy Officer, Sprint
  • Stephen Balkam, CEO, Family Online Safety Institute
  • K. Dane Snowden, Vice President, CTIA
  • Alan Simpson, Vice President, Common Sense Media
  • Lanita Preston, Author and mother of Frank Preston
  • Stacey A. Kopnitsky, Assistant Principal, Cabin John Middle School
  • Dwan Jordan, Principal, Sousa Middle School, Washington, DC
  • And we’ll hear from a panel of teens about how they use mobile technology

(Cross posted on the Official FCC Blog.)

Internet Service: Would You Switch – and Why?

December 6th, 2010 by Joel Gurin - Chief of the Consumer and Governmental Affairs Bureau

 If you’re like many Americans, you may be wondering whether you should keep the Internet service you have in your home. If you have more than one broadband provider in your area, you may be getting a barrage of advertising encouraging you to switch from your current provider to another one. Should you switch – and if so, why?

At the FCC, we’ve done a representative national survey to find out how satisfied consumers are with their Internet service and what goes into the decision to switch or stick with an ISP. We’re releasing the results of that survey today. It shows that Americans are largely pleased with their Internet service, but have some cause for dissatisfaction – and face obstacles that make it hard for them to switch ISPs.

Our survey found that 38 percent of Internet users have changed service providers in the last three years, more than half of them for a reason other than changing residences. The majority of Internet users seem to be satisfied with their service; most people who haven’t switched say they haven’t even considered it seriously. Still, 38 percent is a significant number, and one that deserves further exploration.

What makes people want to change providers? Two things: Price and performance. Nearly a quarter of home Internet users are dissatisfied with the price they pay for service, and 47 percent of those who switched ISPs said price was a major reason. Even more – 49 percent – said that a major reason they switched was to get a faster or higher performance Internet connection.

Moreover, the survey showed that a sizeable number of people would consider switching ISPs if it was easier to do. They’re deterred not only by the hassle, but by financial considerations – the need to put down a new deposit, pay a set-up or installation fee, or pay an early termination fee. Early termination fees are currently less common for ISPs than for cell-phone service, but they’re still a factor.

This survey, together with earlier data we’ve reported, underscores how much consumers need clear information to help them make smart choices about Internet service. Speed is a major factor that leads people to switch ISPs – but how many of us really understand what speed we’re getting? We previously reported that 80 percent of Americans don’t know their broadband speed, and today’s survey found that most say their monthly bills aren’t clear about speed either. If ISPs are going to compete on speed – which will be good for consumers and good for the country’s broadband infrastructure – then consumers need better information on what speed they need and what speeds they’re getting.

The same is true of price and fees. We’ve found previously that many cell-phone customers don’t know the early termination fees that they’re subject to. As some ISPs start instituting these fees as well, they need to ensure that consumers are fully informed and can factor these fees into their decisions.

Competition among ISPs, like competition in other markets, is good for consumers and good for service providers. And clear information will help consumers make the smart choices that allow competition to work.

We’re interested in your own experience: Have you switched ISPs, or thought about doing so? Post a comment to let us know your views.

(This is cross-posted on the Official FCC Blog.)

Broadband Tools for Advanced Surfers

October 19th, 2010 by Jordan Usdan - Acting Director, Public-Private Initiatives

The demand for the beta version of the FCC fixed and mobile broadband tests have exceeded expectations with over 1.5 million tests taken since March.  While we ready the next versions, we wanted to inform users of other network testing tools available on the Internet.


These tools, which aren’t managed or approved by the FCC, allow users to do such things as test Internet Protocol Version 6 connectivity, determine whether traffic from certain applications is being throttled, and run an advanced overall network health diagnostic test.  And users can do all of this while contributing valuable and anonymous data to the academic research community.  Here are some advanced tools you might find useful and interesting:


IPv6 tests (accessible here and here)
These Internet Protocol Version 6 (IPv6) tests allow you to determine whether your network connection is IPv6 capable.  Internet Protocol (IP) is the packet-switching and routing system for the Internet.  The current IP version (IPv4) was created in 1981 and is limited to around 4 billion unique addresses, most of which have already been assigned.  IPv6 allows for 340 trillion, trillion, trillion unique IP addresses, which should last for a good while.  IPv6 also allows for better security and support for advanced applications.  The White House has released a memo to government agencies about the deployment and use of IPv6, which you can read here; for more information about IPv6 and what you need to know, see IPv6 Act Now.


Glasnost application throttling tool
The Glasnost test is managed by the Max Planck Institute and enables users to check whether traffic from an application is being rate-limited (i.e., throttled) or blocked.  Glasnost works by testing and comparing users’ connection speed for different application flows to determine if a network provider is limiting the traffic for a particular type of traffic.  The tests can also detect whether application flows are shaped based on their port numbers or their packets’ payload.  For those short on patience, be aware that this advanced tool takes approximately 8 minutes to test a connection.


Netalyzr
Netalyzr is a National Science Foundation funded project that tests a wide range of network characteristics, such as TCP and UDP connectivity, buffer measurements, and DNS policy.  Netalyzr is designed for users with sophisticated knowledge of network technology and runs an advanced test on your Internet connection with an attendant detailed report.  The New Scientist magazine has published a guide to help users understand their Netalyzr results.


We encourage users of the FCC Consumer Broadband Tests to also consider these advanced tools.  As a reminder, the FCC does not manage or control any of these tools.


What do you think of the advanced tools blogged about above?  What other tools do you find useful around the Internet?  We’re always interested in hearing from readers so let us know what you think.



Capture The Phone Numbers Using Your Camera Phone

If you have a camera and a 2D matrix code reader on your mobile phone, you can capture the FCC Phone numbers right to your phone by following these three easy steps:
Step 1: Take a photograph of one of the codes below using the camera on your mobile phone.
Step 2: Use your phone's Datamatrix or QR Code reader to decode the information on the photograph. Please note, these code readers are device specific and are available to download on the internet.
Step 3: Store the decoded address information to your phone's address book and use it with your Maps or GPS application.

Datamatrix and QR FCC Phones