Gathering public input using ideation
Nicholas has come to the HHS Center for New Media to explore new and innovative media tools that members of the HHS community are building and using. This is the first of a series of podcasts and blogs that highlights those new media efforts.
Previous podcasts focused on iCOP (and the idea of ideation) and the yellow bubbles on HealthCare.gov (and the idea of customer feedback).
The Substance Abuse Mental Health Services Administration, SAMHSA, has brought both those ideas together to shape their Strategic Initiatives.
For two months this fall, SAMHSA used the ideation tool User Voice to allow the public to submit ideas, comments, and votes on SAMHSA’s Strategic Initiative Document.
The response was overwhelming, and SAMHSA is now using bringing that feedback full circle to better develop their document before official publication.
How is SAMHSA engaging with the public to shape their strategic initiatives? This podcast introduces you to SAMHSA’s use of User Voice. I spoke with Andrew Wilson of SAMHSA about the tool, the public response they received, and how they are using that feedback to develop their initiatives. |
If you have any questions regarding this podcast or want to get in touch about a project you’re working on in HHS, please email newmedia@hhs.gov.
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