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  1. Administrative Operations Service image
    Rate: $0.00

    Facilities Operations and Management

    Oversees leased space and provides lease administration and facilities operations services.

PSC provides extensive operations and management services. Members of the Operations and Management team hold professional designations in real property services, energy management, and environmental and facility safety. PSC also provides tenant assistance support for customers who are located in facilities that are managed by other entities.

Managed facilities services include:

  • Cleaning, landscaping, window washing, snow removal, and pest control
  • Energy management and energy audits
  • Waste removal, recycling, and shredding services
  • Operations and maintenance of heating, ventilation, and air conditioning systems
  • Emergency backup power systems
  • Lock work
  • Safety services and inspections that include fire extinguishers, environmental and fire safety services, and automated external defibrillator programs
  • Lease administration
  • Emergency/evacuation planning
  • Other services upon customer request

Tenant assistance support can include:

  • Lease administration
  • Service call management
  • Environmental and building safety
  • Consultation on operational issues and service contracts
  • Emergency/evacuation planning
  • Lock work
  • Fire extinguisher maintenance
  • Other services upon customer request

Offered to:

HHS

Performance

90% of service requests will be responded to within one (1) business day of request.

A minimum of 70% of all service calls will receive a follow-up call from the Help Desk to ensure that the service was provided successfully.

Rate:

By agreement

Contact:

301-443-6340; buildingmanagement@psc.hhs.gov