Division of Amenities & Transportaion Services

Contact Information

Joy Gaines
Program Manager
Telephone: (301) 451-9299

Carole Harman
Quality Assurance Specialist
Telephone: (301) 402-8180

Interpreting Customer Service
Telephone: (301) 402-8180

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Interpreting Services

Sign Language and CART Services System

Please enter all Sign Language and CART service requests via http://www.portal.ainterpreting.com.
All requests, changes and cancellations must be made through this system, as the previous ORS request system will no longer be available effective January 9th.
For questions about using the system, or to request a log in ID, please contact support@ainterpreting.com.
For comments and issues concerning the NIH Interpreting Service, please contact the NIH Interpreting Services Team at interpretingservices@mail.nih.gov.

Outreach Events

  • Deafness in the Workplace: A Panel Discussion
    On August 23, 2012, DATS hosted a lively and enlightening discussion featuring a small panel of Deaf Employees working at the NIH. The panel and moderator discussed work related challenges and communication issues between Deaf and Hearing employees in the workplace.
  • Interacting and Working with People who are Deaf
    On March 29, 2012, DATS along with the Office of Human Resources (OHR), the National Institute on Deafness and Other Communication Disorders (NIDCD) and Access Interpreting Services presented an exciting workshop providing practical strategies for effective two-way communication between hearing and deaf coworkers.

DATS Responsibilities

The Division of Amenities and Transportation Services (DATS) provides a centralized interpreting services (i.e., sign language, oral interpreting, CART) program for the NIH. These interpreting services are provided through a performance based contract which has set standards of performance for the vendor, Access Interpreting. The DATS keeps the customer as our main focus, and we hope that the interpreting services provided meet all of your needs.