If your check is ever missing, lost, or stolen, it can be replaced, but it takes time.
By Mail
If you normally receive your check by mail, wait three days after the date you normally receive your check before calling us. To report a late, missing, or stolen check, contact us at 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. and 7 p.m., Monday through Friday. You should also consider direct deposit for future payments.
Direct Deposit
If you normally receive your check by direct deposit, report a non-receipt of payment immediately by calling 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. and 7 p.m., Monday through Friday.
When Benefits are Paid
Follow this guide to determine if your check is due:
Date of birth |
Benefits paid each month on |
1st - 10th |
Second Wednesday |
11th - 20th |
Third Wednesday |
21st - 31st |
Fourth Wednesday |
All Social Security beneficiaries receiving benefits before May 1997 will continue to receive benefits on the third of the month.
More Information
Report a Missing Supplemental Security Income Check
Schedule of Social Security Benefit Payments
What You Need to Know When You Get Retirement Or Survivors Benefits
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