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  1. What is Track Order?
    Registered and guest users may use the Track Order feature to view and track order information. Using the required name and password, registered users have the ability to cancel their orders online...
  2. Naming of a new shipping address
    An Address Name is a title you associate to a Shipping Address you would like to save in your Address Book. This title(s) (i.e.“Home”, “Business”, “My Place”, etc.) can help you differentiate between...
  3. What are the United States Mint's shipping policies?
    Shipping To learn about standard processing and fulfillment procedures, please read, “What are the United States Mint’s Standard Processing and Fulfillment Procedures?”, FAQ #205. The United States...
  4. American Eagle Bullion, Proof, and Uncirculated Coins
    While all are similar in nature, there are major differences between these three (3) types of coins. In brief, the differences are as follows. Bullion Coins: Characteristics of bullion coins: ...
  5. Ensuring that I receive Forgot Password and Forgot User Name e-mails
    To ensure all information from the United States Mint arrives in your Inbox folder and not your Spam folder, we encourage our customers to add the following recognized United States Mint Online...
  6. "Proof Set" vs. "Silver Proof Set"
    Both coin sets use the same "proof" manufacturing process, and both contain the same number of coins. However, the United States Mint Proof Set® is made with the same metal alloys that the United...
  7. United States Mint's Gift Box Price
    When you select "Gift Box" in your shopping cart, all of the items on that line will be boxed. Each item will be individually packaged. For this service, you will be charged $5.95 per item. For...
  8. Updating subscription order credit card information
    Simply go to the "My Subscriptions" area, enter the new credit card information and click the update button to save the changes. To use the same credit card for your "My Account" profile...
  9. What should I do if I do not receive all or part of my order?
    The United States Mint will review claims of non-receipt or lost products if they are reported to Customer Service within 15 days of shipment for domestic customers receiving expedited delivery and...
  10. How can I get Presidential $1 Coins? Updated
    You should contact your financial institution to ask about getting coins produced from 2007 - 2011 (George Washington through James Garfield). Banks, credit unions and thrift institutions are the...
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