The FTC held five roundtable discussions in three cities in late 2009 on protecting consumers in debt collection litigation and arbitration, and collected public comments in connection with each. On this page you will find links relevant to the discussions in Washington, DC (December), San Francisco, CA (September), and Chicago, IL (August). All roundtable discussions in the series were free and open to the public.
In July 2010, the Commission issued a report based on the record of the roundtable proceedings, Repairing a Broken System: Protecting Consumers in Debt Collection Litigation and Arbitration.
ROUNDTABLES
Washington, DC
Litigation — December 4, 2009
Federal Trade Commission
Conference Center
601 New Jersey Ave,. NW
Washington DC, 20001
The FTC held the third in a series of three Roundtable Discussions on Protecting Consumers in Debt Collection Litigation and Arbitration. Previous Roundtables were held in Chicago and San Francisco. These events examine consumer protection issues in debt collection proceedings against consumers. In primary part, the Washington, DC event focused on issues relevant to litigation proceedings.
- Agenda (pdf)
- Participant Bios (pdf)
- Webcast
- Transcript
- Press Releases [October 29] [September 10]
- Public Comments
- Consumer Information
San Francisco, CA
Arbitration — September 29, 2009
Litigation — September 30, 2009
San Francisco State University,
Downtown Campus
835 Market Street,
Rooms 675/676
San Francisco, CA 94103
Protecting Consumers in Debt Collection Litigation and Arbitration: A Roundtable Discussion, hosted by the Federal Trade Commission, examined consumer protection issues in debt collection proceedings against individual consumers. It was the second in a series of FTC roundtable discussions on these issues. The first day focused on arbitration proceedings, while the second focused on litigation proceedings.
- Agenda (pdf)
- Participant Bios(pdf)
- Webcast
- Transcript [September 29, 2009] [September 30, 2009]
- Press Release
- Public Comments
Chicago, IL
Litigation — August 5, 2009
Arbitration — August 6, 2009
Northwestern Law School
Thorne Auditorium
375 E. Chicago Ave.
(Corner of Lake Shore Drive)
Chicago, IL 60611
Protecting Consumers in Debt Collection Litigation and Arbitration: A Roundtable Discussion, hosted by the Federal Trade Commission and Northwestern Law School’s Searle Center, examined consumer protection issues in debt collection proceedings against individual consumers. It was the first in a series of FTC roundtable discussions on these issues. The first day focused on litigation proceedings, while the second focused on arbitration proceedings.
- Agenda (pdf)
- Participant Bios (pdf)
- Webcast
- Transcript [August 5, 2009] [August 6, 2009]
- Press Release
- Public Comments
CONSUMER INFORMATION
- Debt Collection FAQs: A Guide for Consumers
- Knee Deep in Debt
- Creditors Seeking Federal Benefits in Your Bank Account? Understanding Your Rights
- Fair Debt Collection Practices Act
- Collecting Consumer Debts: The Challenges of Change, A Workshop Report
- How to Dispute Credit Report Errors
- Time-Barred Debts