Resources

Questions About USCIS ELIS

• Visit our USCIS ELIS Frequently Asked Questions page
• Watch the USCIS ELIS I-539 videos:
  • Establishing Online Access
  • Selecting a Benefit Request Type
  • E-Signing a Benefit Request
  • Uploading Evidence

Help Within the USCIS ELIS System

• An online set-up assistant will help guide you through e-filing your I-539 form after you create an account and start a benefit request in USCIS ELIS,
• Additional help and tips are available on each USCIS ELIS screen as you enter information in the setup assistant.

Contact USCIS

• If you have a technical issue or request, please call the USCIS Customer Service Center at 1-800-375-5283 or 1-800-767-1833 (TDD for the hearing impaired).
• If you have a suggestion to improve USCIS ELIS, please email your feedback to uscis-elis-feedback@uscis.dhs.gov. Please do not send specific case or account related questions.