Employer and Employee Videos

USCIS released video reenactments of real-world hiring scenarios in which employers and employees work together through the E-Verify process.

“Understanding E-Verify: Employer Responsibilities and Worker Rights,” aimed at employers, explains E-Verify rules, procedures, and policies to employers with an emphasis on safeguarding employee privacy.

“Know Your Rights: Employee Rights and Responsibilities,” aimed at employees, places special emphasis on the rights of employees, particularly when an employee receives a message from E-Verify indicating that there is a problem with the employment eligibility documents that the employee submitted to the employer. “Know Your Rights” is in English and Spanish.

The 20-minute videos are the result of collaboration between Department of Homeland Security’s Office for Civil Rights and Civil Liberties and USCIS.

Employee Hotline

The new, E-Verify employee hotline was created to respond to employee inquiries, issues and complaints. The hotline uses an interactive voice response system. Employees can choose from four main options:

1. General E-Verify information
2. Completing Form I-9, Employment Eligibility Verification
3. Contesting a Tentative Nonconfirmation or fixing a perceived Final Nonconfirmation error
4. Filing a complaint regarding employer misuse of E-Verify

The hotline number is (888) 897-7781.

Memorandum of Understanding

USCIS Director Alejandro Mayorkas signed a memorandum of understanding with U.S. Department of Justice, Civil Rights Division. The memo establishes the relationship and process for referrals between the USCIS and the Civil Rights Division with respect to allegations of discrimination from employer use of E-Verify and information regarding the misuse, abuse, or fraudulent use of E-Verify.

For more information on these initiatives, please click the Related Links on the right side of this page.