Child Support: 1-800-356-9868
Food stamps, Medicaid, and other Assistance Benefits: 1-877-456-1233
Lost EBT Card? Call JP Morgan: 1-888-432-4328
Report Child Abuse: 208-334-KIDS (5437) or 1-855-552-KIDS (5437) or call 2-1-1 and be transferred
Report Welfare Fraud: 1-866-635-7515
Report Health Care Fraud: 208-334-5754
Idaho CareLine: 2-1-1 or 1-800-926-2588
Director, Richard Armstrong: 208-334-5500
Deputy Director, Family & Welfare Services: Drew Hall 208-334-5500
Deputy Director, Medicaid, Behavioral Health, and Managed Care: Denise Chuckovich 208-334-5500
Deputy Director, Support Services: David Taylor 208-334-5500
Behavioral Health: Ross Edmunds, Administrator, 208-334-6997
Family & Community Services: Rob Luce, Administrator, 208-334-0641
Licensing & Certification: Tamara Prisock, Administrator, 208-364-1959
Medicaid Benefits: Paul Leary, Administrator, 208-334-5747
Public Health: Elke Shaw-Tulloch, Administrator, 208-334-6996
Welfare: Russ Barron, Administrator, 208-334-5696
Information Technology: Michael Farley, Administrator, 208-334-6598
Operational Services: Paul Spannknebel, Administrator, 208-334-5912
Public Information: Tom Shanahan, Manager, 208-334-0668
North Idaho Hub Director, Regions 1 and 2: Ron Beecher 208-799-4338
Southwest Idaho Hub Director, Regions 3 and 4: Ross Mason 208-455-7106
Eastern Idaho Hub Director, Regions 5, 6 and 7: John Hathaway 208-732-1369
Southwest Idaho Treatment Center: Susan Broetje, Administrator, 208-442-2812 x700
State Hospital North: Ken Kraft, Administrator, 208-476-5411 x222
State Hospital South: Tracey Sessions, Administrator, 208-785-8402
If you have concerns, please contact us using one of the following email addresses:
Birth/Marriage/Divorce/Death Certificates: IVR@dhw.idaho.gov
Child Protection, Foster Care, Day Care Licensing: ProkupekA@dhw.idaho.gov
Child Support: SRInqComplaint@dhw.idaho.gov
EMS Licensing and Testing: IdahoEMS@dhw.idaho.gov
Food Stamps, Medicaid Eligibilty, ICCP, TAFI, Benefits (concerns, complaints, and general questions): SRInqComplaint@dhw.idaho.gov
Food Stamps, Medicaid, ICCP, TAFI, Benefits (case-specific questions/maintenence, submit verifications): MyBenefits@dhw.idaho.gov
Health Issues: DPHInquiries@dhw.idaho.gov
Public Records Requests: PRR@dhw.idaho.gov
All other questions: APSPortal@dhw.idaho.gov
If you would like to contact the Director's Office regarding a personal issue or concern, please contact Margo Miller at: MillerM@dhw.idaho.gov