Once you have completely and accurately entered all of the information into SAM, new registrations can take an average of 7-10 business days to process in SAM. SAM must send out some information for validation with outside parties before your registration can be activated; this includes TIN validation with the IRS and CAGE validation/assignment with DoD. This timeframe may be longer if the information you provide is flagged for manual validation by either party. You will receive an email alerting you when your registration is active.
If you notice your registration has had a status of ‘Submitted’ for longer than 14 business days, and you have not otherwise been contacted to correct or update information, please contact the Federal Service Desk at 866-606-8220 or https://www.fsd.gov.
SAM.gov will be down for two maintenance windows this weekend: Friday from 10 PM to Saturday 1 AM (EST) and Sunday from 10 PM to Monday 1 AM (EST).
Monday, February 18th is a federal holiday and the Federal Service Desk is closed. You may still use "Ask A Question" and we will respond on Tuesday, February 19th.
FREE SAM WEBINAR - Registration Available To help System for Award Management (SAM) users, a series of instructional webinars is being offered over the next few months. The first webinar, Tuesday, Feb. 26, will focus on those users previously registered in Central Contractor Registration (CCR). Stay tuned for subsequent sessions. Register for the first Webinar here: FREE SAM WEBINAR
Most users phone the Federal Service Desk, sometimes triggering longer wait times but you may receive quicker service by submitting an Ask a Question on this site and you may be able to find the information you need by selecting "Search by System" in the Answer Center search box.
SAM users are asking a lot of the same questions. So we're providing the top site issues as well as helpful hints to guide you through the new system. Take a look at what's trending in SAM today.
If you are looking for information about the U.S. Government, please check USA.gov or 1-800-333-4636 or Recovery.gov.
Your Opinion is Valued! Select "Provide Feedback" tab.
Monday - Friday 8 am to 8 pm ET.