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FAQs

When will I be asked about the Password Reset Questions?

The Password Reset Questions are only used if you have forgotten the password to your USCIS ELIS Online Account

Are Personal Identity Questions the same as my Password Reset Questions?

No, one Personal Identity Question is asked every time you log in to access your USCIS ELIS Online Account

The Password Reset Questions are only used if you have forgotten the password to your USCIS ELIS Online Account.

** Users using Secure PIN will not have Personal Identity Questions & Answers.

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Forgot your password? To reset your password, type the full email address you use to log in to your USCIS ELIS Account.