Level I (AG01) - Apply process improvement, reengineering methodologies, and internet-related methodologies and principles to conduct process modernization projects.  Assist senior staff with effective transitioning of existing organizations or project teams in accomplishing the organization’s goals or project activities and objectives through improved use of internet and other automated processes.  Support activity and data modeling, development of modern business methods, identification of best practices, and creating and assessing performance measurements.  Provide group facilitation, interviewing, training, and additional forms of knowledge transfer.  Commensurate education and experience.

Level II (AG02) – Apply process improvement, reengineering methodologies, and internet-related methodologies and principles to conduct process modernization projects.  Responsible for transitioning of existing organizations or project teams in accomplishing the organization’s goals or project activities and objectives through improved use of internet and other automated processes.  Support activity and data modeling, development of modern business methods, identification of best practices, and creating and assessing performance measurements.  Provide group facilitation, interviewing, training, and additional forms of knowledge transfer.  May provide daily supervision and direction to other contractor business reengineering specialists and web architects.  Commensurate education and experience.

Level III (AG03) – Manage use of process improvement, reengineering methodologies, and internet-related methodologies and principles to conduct process modernization projects.  Responsible for transitioning of existing organizations or project teams in accomplishing the organization’s goals or project activities and objectives through improved use of internet and other automated processes.  Support activity and data modeling, development of modern business methods, identification of best practices, and creating and assessing performance measurements.  Provide group facilitation, interviewing, training, and additional forms of knowledge transfer. Key coordinator between customers and multiple project teams to ensure enterprise-wide integration of reengineering efforts and application of best practice including e-business practices.  May provide daily supervision and direction to other contractor business reengineering specialists and web architects.  Commensurate education and experience.