Each depositor insured to at least $250,000 per insured bank

Home > Help - First Time Users

Help – First Time Users
The Federal Deposit Insurance Corporation (FDIC) preserves and promotes public confidence in the U.S. financial system by insuring deposits in banks and thrift institutions for at least $250,000; by identifying, monitoring and addressing risks to the deposit Insurance funds; and by limiting the effect on the economy and the financial system when a bank or thrift institution fails.

The information presented answers questions like: The FDIC Web Site provides many tools to assist you in locating and printing information on the site:
  1. Quick Links by User
  2. Information Categories
  3. Short Cuts
    1. Breadcrumb Trails
    2. FDIC Logo—Home Page Link
  4. Need Help Finding Information?
  5. Search
  6. SiteMap
  7. Contact Us or Provide Feedback
  8. File Formats
  9. Printing
  10. Accessibility
  11. FDIC Social Media
  12. Browser Help
  13. Help with Other File Formats

1 - Quick Links by User Screenshot of the fdic.gov home page with the Quick Links by User box highlighted.1. Quick Links by User
Quick Links, located on the homepage, lists the most popular materials categorized by "types of users" of the FDIC's web site. These links are customized to meet the needs of each group. These listings are not all-inclusive. If you cannot locate a resource on a Quick Links page, you should try the site's main navigation or the search.

These pages are designed for the following users:

2 - Information Categories Screenshot of the fdic.gov homepage with the top navigation links highlighted.2. Information Categories
The main navigation at the top of each page consists of seven categories:

  1. Deposit Insurance - Information on insured institutions, deposit insurance coverage of individual accounts, and the deposit insurance premium system.

  2. Consumer Protection - Resources to educate and protect consumers, revitalize communities, and promote compliance with the Community Reinvestment Act and fair lending laws.

  3. Industry Analysis - Financial information on specific banks as well as analyses of the banking industry and economic trends.

  4. Regulation & Examinations - Information on banking laws and regulations and applicable policies and procedures used by the FDIC in examining financial institutions.

  5. Asset Sales - Information concerning loans, real estate, and other assets for sale by the FDIC in its role as receiver for failed institutions.

  6. News & Events - FDIC announcements and a schedule of FDIC-sponsored events.

  7. About FDIC - Explanations of who the FDIC is and what we do, as well as the corporation's plans and reports, current job openings and business opportunities with the FDIC.

3. Shortcuts

3a. The breadcrumb trail, and 3b. FDIC logo highlighted. a. Breadcrumb Trails
Many of the pages in the site contain breadcrumb trails.

The trail shows where the product lives inside the site's information architecture and contains live links to the higher level pages. The breadcrumb trail gives you one-click access to each of the pages it lists.

b. FDIC Logo—Home Page Link
The FDIC logo at the top left corner of each page is a link to the site's home page. A Home link is also contained in a list of links at the bottom of each page.


4. The 'Need Help Finding Information?' section highlighted. 4. Need Help Finding Information?
The FDIC now provides a new way for our users to find information. Use the "I am" dropdown list to identify your role and the "I want to" dropdown list to identify the task you're trying to accomplish.

5. Search
Full Text Search - This page enables users to search the text of all materials for specific user-defined terms and phrases. The quick search box located at the top of each page on the site provides the same search capability.

An Advanced Search with several more options for focusing your search is linked from "Full Text Search" and from the search results pages.

6. SiteMap
The SiteMap lists every product on the website both in alphabetic order and by the information category in which the product lives.

7. Contact Us or Provide Feedback
Contact Us gives names, addresses, phone numbers and e-mail addresses, listed both by topic and by official's title. This section of the website also provides related information like Access to Washington, DC, Facilities; Delays in Mail Delivery; and links to Other Government Financial Agencies.

Please provide your feedback on www.fdic.gov to webmaster@fdic.gov.

Every FDIC.GOV page provides a mailto link to the official responsible for that page. By clicking on that link, you open a pre-addressed form that will be e-mailed to that official.

8. File Format and Size Notation
FDIC policy is to publish Web documents in HTML. As a courtesy the website occasionally provides ancillary versions documents in other formats (e.g., Adobe Acrobat, Microsoft Word, Microsoft Excel, and Microsoft PowerPoint). The link to a file coded in an alternative format is accompanied by a notice giving the format, the file size and links to information about how to access files in that format.

9. Printing
Navigation/menu pages are formatted so that they will print all of a page's contents.

Content pages, however, omit the standard header when printing. If you want to print the header on a content page, you will need to use the "Print Screen" command.

All pages suppress background colors when printing.

10. Accessibility
FDIC policy is to make all products published after June 21, 2001, accessible to people with disabilities.

10 - Social Media Screenshot of the fdic.gov home page with the Social Meida/Web 2.0 icons highlighted.11. FDIC Social Media
The FDIC provides the ability to receive information updates several different ways. An email subscription service, RSS feeds, or the FDIC page on Facebook or Twitter allows you to receive many different alerts, including news releases, Financial Institution Letters, consumer updates, statistical publications and others.

The links to each of these outlets are available in the upper right corner of every page, just above the Search box.

12. Browser Help
Each browser may display FDIC.gov pages differently. Please click on the links below to ensure that your Internet browser is up-to-date, or to get answers to common questions about your Internet browser. If you are encountering problems in viewing our site or if you have web support related questions (or comments) about FDIC.gov, please contact: webmaster@fdic.gov.

Browsers you can use:
  • Internet Explorer (IE) 9, with some degradation down to IE 7 (where possible). IE 6 and below are not supported.
  • Google Chrome, Apple Safari, and other WebKit-based browsers (all recent versions) . - this also covers most smart-phone/tablet browsers (iPhones & iPad, Android, Kindles, etc.)
  • Mozilla Firefox (All recent versions).

Links to browser web sites:

Internet Explorer Help
Firefox Help
Chrome Help
Safari Help

13. Help with Other File Formats
The FDIC presents information in several formats to allow users to print or use data. Here are links to get additional information on these formats:

PDF Help
Microsoft Word Help
Microsoft Excel Help
Microsoft PowerPoint Help

Last Updated 2/11/2013 webmaster@fdic.gov