General FAQs

FAQs are designed to assist businesses in answering the most common questions about the SmartPay program.

  1. How does the GSA SmartPay Program work?
  2. Who qualifies for a Government charge card?
  3. Why does the Government have a charge card program?
  4. What types of charge cards does the Government use?
  5. What are the benefits of charge card use by the Government?
  6. Which banks provide charge cards to the Government?
  7. How much money is spent using Government charge cards each year?
  8. What alternatives are available instead of charge cards?

How does the GSA SmartPay Program work?

The GSA SmartPay Program manages a set of master contracts through which agencies and organizations can obtain charge cards for employees to accomplish the agency or organization’s mission. Agencies can obtain a number of different types of charge card products and services, including purchase, travel, fleet, and integrated cards.

Agencies and organizations issue a task order under the GSA SmartPay 2 master contracts, and award their program to one of the GSA SmartPay 2 contractor banks (Citibank, JPMorgan Chase, or U.S. Bank). The banks provide charge cards to the agency or organization employees to make purchases on behalf of the agency/organization.

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The GSA SmartPay® program provides charge cards to agencies/departments throughout the U.S. government, as well as tribal governments, through master contracts that are negotiated with major national banks.

SmartPay® Charge Cards are for Official U.S. Government usage only.

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T: 703.605.2808 | Email Support: gsa_smartpay@gsa.gov
This is an official U.S. Government Web site managed by the GSA.