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Retirement FAQs

  • After logging in to SOL (https://www.servicesonline.opm.gov/) 1)       Select Request a Duplicate Form 1099-R.  2)       You can elect to have a duplicate mailed to you or you can view/print the form. 3)       At the Request for Duplicate Form 1099-R window, select View or Print (bottom of the window) 4)       Select the year for which you want a 1099R and 5)       Select view pdf.  The 1099-R will open in a new window, as a pdf.  If you want to print the 1099R, select File from the new window, scroll down and select Print. You can print current year and two previous years 1099R at Services Online. Note:  If you don’t have a claim number and password for Services OnLine, you can email retire@opm.gov or call Retirement Information office at 1-888-767-6738 for a duplicate copy of your 1099R.  You will need your CSA or CSF number (or Social Security Number) and date of birth.  Make sure your mailing address is correct!  Wednesday, December 21, 2011
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  • Use our online calculator to compute the tax free portion of your annuity. http://apps.opm.gov/tax_calc/index.cfm Read about how the tax free portion of your annuity is determined. Your retirement contributions are shown on the 1099R form we send you each January for tax filing purposes.  You can find information about computing the taxable portion of your annuity by going to IRS Publication 721 (Tax Guide to U.S. Civil Service Retirement Benefits) on the Internal Revenue Service website.  Search for Publication 721 and refer to “Part II Rules for Retirees”.  You will find detailed information for disability and non-disability retirees, along with worksheets for computing the taxable portion. If your non-disability annuity started on/after July 2, 1986, a portion of each annuity payment is taxable and a portion is considered a tax-free recovery of your contributions to the retirement fund. If you retired under the disability provision, the disability annuity you receive from CSRS or FERS is taxable as wages until you reach minimum retirement age.  Your retirement contributions are shown on the 1099R form we send you each January for tax filing purposes. 
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  • Use Services Online to view your monthly annuity statement. This statement shows your current annuity payment, including the gross amount, up to 35 possible deductions or additions, and the net amount. The online statement reflects changes you made through the previous business day, unless the changes were made after the date for updating the monthly payment. Any changes you made after that date will be reflected in the statement for the next month's payment, when the change would be effective. Please refer to our payment schedule for information on the dates by which changes must be made in each month's payment. Your statement will also show required payment adjustments we make such as cost-of-living adjustments, health benefit premium changes, Federal income tax withholding table changes, and life insurance premium changes.
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  • Yes, there will be a COLA in 2012.  The effective day of the COLA is Dec 1st.  You'll see the increase in your Jan 3rd check.  Here's more information on the 2012 COLA. http://www.opm.gov/retire/annuity/cola/2012cola.asp http://www.opm.gov/FAQS/QA.aspx?fid=735eda40-61a8-45df-b6ad-47185f4c91a5&pid=5187bf2a-b5e8-46fb-816e-e0335d98d740&result=1
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  • In most cases, as soon as we get all of your retirement records, we provide interim payments. These payments represent a portion of your final benefit and are usually made on the first business day of each month. We try to provide you with income until we finish processing your application.
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  • State tax withholding cannot be withheld from interim annuity payments.  If you are in interim pay (your case has not been finalized), contact your State tax office for guidance. Once your annuity is finalized, you must specify the dollar amount of State tax you want withheld from your monthly payments. The withholding must be in whole dollars. The minimum amount we can withhold for State income tax is $5. Use Services Online to start, change, or stop the State tax withheld from your annuity payment. You can also call us or write us to change your withholding amount.  If you write, your letter should include your full name, your claim number and the monthly amount in dollars you want withheld. If you do not know the monthly amount you want withheld, contact your State tax office for information or assistance. Not all States participate in the voluntary State tax withholding program.  Check our list of State tax offices for information about participating States. If your State does not participate, contact the State tax office for information or assistance.
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  • OPM provides a federal tax calculator on our website, www.opm.gov/retire, that may assist you in determining the amount of Federal income tax to withhold. Please be advised that changing the amount of your Federal income tax withholding will not reduce your tax liability at the end of the tax year.
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  • The survivor benefit you elected at retirement is no longer payable. A monthly survivor benefit would be payable to your former spouse after death if one is provided by court order or your new election. The following conditions must exist for your former spouse to receive a benefit:
    • You were married to your former spouse for at least nine months;
    • You performed at least 18 months of creditable civilian service;
    • Your former spouse to whom you were married less than 30 years has not remarried before age 55.
    Your annuity may be reduced if your former spouse was awarded a survivor annuity by a qualifying court order. If you retired on or after May 7, 1985, we will honor the terms of a court order that requires you to provide a survivor annuity for an eligible former spouse for a marriage dissolved on or after May 7, 1985. If you are divorced after retirement from a spouse to whom you were married at retirement, we will honor the court order to the extent that your annuity was reduced at retirement. If you did not elect a survivor annuity for that person at retirement, your annuity will not be reduced. If you retired before May 7, 1985, we will honor the terms of a qualifying court order that requires you to provide a survivor annuity for an eligible former spouse in connection with a marriage that was dissolved on or after May 7, 1985, but only if you were married to that person at retirement and elected to provide a survivor annuity at that time or your were married to that person at retirement and elected to provide a survivor annuity before May 7, 1985.
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  • Use Services Online to sign up for direct deposit, or to change the account or bank where your payment is sent. You will need your claim number and Personal Identification Number (PIN) to use the self-service website. You will be asked whether your account is a savings or checking account and to provide your account number and the routing number for your financial institution (found next to your account number on the bottom of your check). You should contact your financial institution for assistance in getting the routing number if you are not sure. When you make a change, we will mail you confirmation of the change. You can also call us or write us to sign up for direct deposit or change your account or bank. If you write, your letter should include your claim number. You can also use this form to sign up for direct deposit. Or, you can submit a Standard Form 1199A, "Direct Deposit Sign Up Form," which is available at your bank. When you change the account you use for direct deposit, keep the old account open until a payment is posted to the new account. This will prevent having the payment returned if there is a problem with the new account.
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  • For more information regarding Federal income taxes, visit the IRS website at www.irs.gov or call the IRS on 1-800-829-1040.
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  • It may take up to eight weeks to process a withdrawal after all properly completed withdrawal forms and separation data have been received by the TSP Service Office. Further, the TSP Service Office cannot process a withdrawal election until they receive an Employee Data Record from your payroll office indicating that you have separated. An unpaid TSP loan may delay disbursement of the TSP account balance. Your employer will provide you with information about your withdrawal options and the option to keep your money in the TSP.  If you choose not to withdraw your funds, in the event of your death the TSP Service Office would pay the funds based on your written designation form on file.  If you have not completed a designation form, payment would be made to your survivors as follows:
    • Widow or widower.
    • If none of the above, child or children and descendants of deceased children by representation.
    • If none of the above, retiree's parents or to the surviving parent.
    • If none of the above, the executor or administrator of the retiree's estate.
    • If none of the above, to any other of the retiree's next of kin who is entitled under the laws of the state in which the retiree resided at death.
    Read more about the Thrift Savings Program.
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  • You can use Retirement Services Online at https://www.servicesonline.opm.gov/Default.aspx.  You will need your claim number and Personal Identification Number (PIN) to use the self-service website.   If you forgot your PIN, you can request a new one by mail here: https://www.servicesonline.opm.gov/RequestPassword.aspx.  Alternatively, you can call the Retirement Operations Center at 1-888-767-6738 and request a new PIN.  The phone lines are open from 7:30 am to 7:45 pm (Eastern Standard Time). It is a busy phone number so we encourage you to call early in the morning or after 5:00 pm when the phone lines are less busy.
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  • If it is within 30 days of your first regular annuity payment, you may file a new election in writing. You should send the election to:
    U.S. Office of Personnel Management Retirement Operations Center Post Office Box 45 Boyers, PA 16017  
    Your first regular monthly payment is the first one paid in an amount other than the estimated amount or the adjustment payment after we have computed your regular annuity amount. If you change your election to anything other than the maximum, you must obtain your spouse's consent or a waiver of the consent requirement. After the 30 day period has passed, you can change your election only under the following circumstances. If it is more than 30 days from the date of your first regular monthly payment, but less than 18 months from the beginning date of your annuity, you may change your decision not to provide a survivor annuity or you can increase the survivor annuity amount. You must request the change in writing at:
    U.S. Office of Personnel Management Retirement Operations Center Post Office Box 45 Boyers, PA 16017
    You must also pay a one-time payment representing the difference between the old and new election amounts. This one-time payment also includes a percentage of your annual benefit. The percentage is 24.5 percent of your annual benefit if you are changing from no survivor benefit to a full survivor benefit or 12.25 percent if you are changing from no survivor benefit to a partial one. Interest is also charged at the rates shown in this table. Your written election should include your claim number, the amount of your new survivor election, and your spouse's name, social security number, date of birth, and a copy of your marriage certificate
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  • Complete information pertaining to military service can be found in the CSRS/FERS handbook at www.opm.gov/retire/pubs/handbook/C022.pdf.  If you are a current employee, contact your personnel office for information.
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  • Use Services Online to report the change in your mailing address when you move. If you changed banks because you moved, you should also use Services Online to give us your new account number and the routing number (found next to your account number on the bottom of your check) for your financial institution. When you change the account you use for direct deposit, keep the old account open until a payment is posted to the new account. This will prevent having the payment returned if there is a problem with the new account. You can also call us or write us to change your mailing address. If you write, your letter should include your claim number. If you are enrolled in the health benefits program in a plan that serves a limited geographic area, you will need to change plans if you move out of the service area. See our web page at http://www.opm.gov/insure/health/index.asp to view the list of plans from which you can choose and find out how to get brochures for those plans. Once you have picked your new plan, call us to change your enrollment or if you need more help.
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Total Count: 279, Number of Pages: 19, Page: 1