Chat Disclaimer

Automatically Collected and Stored Information:

If you do nothing during your visit but log onto the website, we will gather and store certain information about your visit automatically. This information does not identify you personally. We automatically collect and store information, similar to the following, concerning your visit: We use this information to help us make our site more useful to visitors, to learn about the number of visitors to our site, and the types of technology our visitors use. We do not automatically track or record personally identifiable information about our visitors.

Voluntarily Provided Information by the Caller:

We do not collect personally identifiable information unless you voluntarily provide it to us. If you provide your telephone number in order for contact by VHA Call Center staff, this information will be stored by the Call Center.

Privacy and Security:

We take your privacy and security very seriously. Security controls, including encryption and authentication, are in place to ensure the protection of your information. Any information provided by you or collected on you will only be shared or disclosed in accordance with applicable Federal laws and regulations. Contractors may act on behalf of VA in administering the Veterans Chat. Any contractor used will be subject to the same legal requirements and responsibilities for protecting the privacy and security of your information as VA.

Accessibility:

The Veterans Chat is committed to making its website accessible to all its visitors and staff in accordance with provisions of Section 508 of the Rehabilitation Act Amendments of 1998.

Agreement:

By entering this site, you expressly acknowledge and agree that Veterans Chat is not responsible for any personal information, which you may enter over the Internet during transmission. Despite our efforts to protect your information some level of risk when communicating over the Internet is always present.