You'll find helpful tips about preventing identity theft and avoiding scams and frauds, consumer purchases, problems and filing a consumer complaint, consumer protection laws, along with many other useful topics.

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We found 23 publications for "Consumer Protection" category (viewing 11 - 20)

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Consumer Information Catalog
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NEW Winter/Spring 2013 Edition! The Consumer Information Catalog lists approximately 200 free and low-cost publications available to you from various federal agencies. The publications cover topics such as money, health, employment, housing, federal programs, education and travel.
Available: in print, as pdf
Language: English
Cost: Free

Funerals: A Consumer Guide
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Know your rights as a consumer and what to keep in mind when making funeral arrangements.
Available: as pdf
Languages: English and Spanish
Cost: Free

How to Right a Wrong
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Your rights when it comes to mail and telephone order shopping, unordered merchandise, and door-to-door sales. How to write an effective complaint letter.
Available: online, as pdf
Language: English
Cost: Free

Identity Theft: Safeguard Your Personal Information
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Identity theft occurs when a crook steal key pieces of personal identifying information, which may include a name, address, date of birth, Social Security number, and mother's maiden name, to gain access to a person's financial accounts. Add these tips to your "must do" list to protect your identity.
Available: as pdf
Language: English
Cost: Free

Online Banking, Bill Paying and Shopping: 10 Ways to Protect Your Money
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Shop and pay bills online with confidence, using this collection of top tips for protecting yourself from Internet thieves. Also discusses new federal rules about overdraft fees, tips for managing medical debt, and advice for small businesses. (Previous item number: 587W)
Available: online, as pdf
Language: English
Cost: Free

SaferProducts.gov: Keep Your Family Safe
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Tell CPSC if you experience an incident with a consumer product or have a product safety concern by logging on to www.SaferProducts.gov.
Available: as pdf
Language: English
Cost: Free

Service Contracts
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Decide whether a service contract is worth the cost.
Available: online, as pdf
Language: English
Cost: Free

The Cooling-Off Rule: When and How to Cancel a Sale
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Explains your three-business-day right to cancel purchases of $25 or more that are made in your home or at a location that is not the seller's permanent place of business.
Available: online, as pdf
Language: English
Cost: Free

U.S. Postal Inspection Service Guide to Preventing Mail Fraud
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This publications includes some of the more common mail fraud schemes and related consumer problems. Learn about the various types of frauds and scams and how to protect yourself.
Available: online, as pdf
Languages: English and Spanish
Cost: Free

Understanding Your Telephone Bill
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Here is a detailed description of some of the charges or line items that may appear on your traditional wireline telephone bill, your wireless telephone bill, or both.
Available: online, as pdf
Language: English
Cost: Free

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