ICE Website Legal Information

Thank you for visiting, and reviewing the privacy policy, FOIA information, and EEO data. Please remember that if you click on a link found on the ICE website you are no longer subject to the ICE privacy policy but the privacy policy of the website on which you clicked.

Privacy Policy

Information Collected and Stored Automatically

If you visit the ICE website to read or download information, the following information is collected and stored about your visit:

  • The name of the Internet domain (for example, "" if you use a private Internet access account, or "" if you are connecting from a university's domain) and the IP address from which you access our site;
  • The type of browser and operating system that is used to access the ICE website;
  • The date and time the ICE site is accessed;
  • The Internet address of the website from which you linked directly to the ICE website; and
  • The pages you visit and the information you request.

This information is primarily collected and used for statistical analysis and technical improvements to the ICE website. This government computer system uses software programs to create summary statistics, which may be used for such purposes as assessing what information is of the most and least interest, determining technical design specifications, and identifying system performance or problem areas. In certain circumstances, however, ICE may take additional steps to identify you based on this information and ICE may share this information, including your identity, with other agencies.

If You Send ICE Personal Information

If you choose to provide ICE with personal information, such as sending email or filling out a form and submitting it through the ICE website, ICE will use that information to respond to your message or to fulfill the requested purpose of communication. Remember that e-mail is not necessarily secure against interception. If your communication is sensitive or includes personal information you may prefer to send it via postal mail instead.

ICE may share the information you give us with another government agency if your inquiry relates to that agency. In other limited circumstances, such as responses to requests from Congress and private individuals, ICE may be required by law to disclose information that you submit. Before you submit any personal information, such as an online form, you may be given more specific guidance as to how your personal information may be used.

Electronically submitted information is maintained and destroyed according to the principles of the Federal Records Act, the regulations and records schedules of the National Archives and Records Administration, and in some cases may be covered by the Privacy Act and subject to the Freedom of Information Act.


"Cookies" are small bits of text that are either used for the duration of the session ("session cookies"), or saved on a user's hard drive in order to identify that user, or information about that user, the next time the user logs on to a website ("persistent cookies"). The ICE website does not use persistent cookies, but does use session cookies to provide streamlined navigation throughout the site. These session cookies are deleted from the server soon after your session ends and are not collected or saved.

Terms of Use of Other Policies

Linking Policy

The links located within the ICE website are there for the ease of users, however, it should be noted that these links may not adhere to the same privacy policy as stated by ICE. By clicking on one of the links on the ICE website you are leaving the ICE website and subject to a different privacy policy. The ICE agency is not responsible for content found on websites that link to the ICE website. These websites are maintained by both public and private entities of which ICE has no authority.

ICE maintains its right to add or remove links on the ICE website without previously contacting the site or giving a reason as to why the links are being added or removed. The ICE website does include links to other government and federal websites that may help users better understand policies. ICE will only link to websites that are not federal or government websites if the website is sponsored by a legitimate organization that is affiliated with ICE or other government agencies. ICE will review each link quarterly to ensure the link is accurate and dependable.

If ICE does link to a website then that website and information posted on that site is under no authority of ICE and ICE has no control over the content placed on that site. If the ICE website links to another site that is not an endorsement of that site by either ICE or the Department of Homeland Security. That link is there to help the user and provide convenience.


Information presented on the ICE Website is considered public information and may be distributed or copied. However, ICE does request that the use of appropriate byline/photo/image credit is given to ICE.

Public Service

The ICE website is provided as a public service. Every effort is made to provide complete and accurate information. However, with the volume of documents available, often uploaded with short deadlines, ICE does not guarantee the site will be error free. ICE will do its best ensure that any errors brought to attention will be corrected as soon as possible.

Priorities and Schedule for Posting New Content

Section 207(f)(2) of the E-Government Act of 2002 requires federal agencies to develop an inventory of information to be published on their websites, establish a schedule for publishing information, make those schedules available for public comment, and post the schedules and priorities on the Web site. As a component of the Department of Homeland Security (DHS) this inventory can be found on the main DHS website.


U.S. Immigration and Customs Enforcement (ICE) records are investigatory records compiled for law enforcement purposes.

Freedom of Information Act (FOIA) Contact

DHS FOIA webpage
Freedom of Information Act Office
U.S. Immigration and Customs Enforcement
500 12th Street, S.W., Stop 5009
Washington, D.C. 20536-5009
Phone: (866) 633-1182 Facsimile (202) 732-4265

NOTE: All requests for Alien Files, including all records therein, should be requested from U. S. Citizenship and Immigration Services, The National Records Center, FOIA Division, P.O. Box 648010, Lee's Summit, MO 64064-5570. Alien Files are under the control of U.S. Citizenship and Immigration Services. Please refer any questions about Alien File record requests to Director, Freedom of Information/Privacy Act Program at (202) 272-8269.

How to Make a FOIA or Privacy Act Request

The Freedom of Information Act (FOIA), 5 U.S.C. § 552, requires the agency to make its records available to the public to the extent that those records are not otherwise exempt from the disclosure requirements of the Act (e.g., classified national security, business proprietary, personal privacy, and investigative information).

The Privacy Act (PA), 5 U.S.C. § 552a provides lawful permanent residents and U.S. citizens a right of access to records filed in an agency system of records, which are retrieved by their name or personal identifier.

ALL REQUESTS MUST BE SUBMITTED IN WRITING. FORM G-639 may be used for this purpose. Requests must be for access to existing records. The FOIA /PA Program Office will not "create" records for the purpose of responding to a FOIA or PA request.

Follow these steps to make a request:

  • The request must be in writing, including a daytime phone number so that we may contact you.
  • Provide as much information as possible on the subject matter; this will help expedite the search process.
  • Verification of Identity, Verification of Guardianship, Accompanying Persons, and Amendment Request are requirements for making a PA request. PA requests should be marked "Privacy Act Request."
  • Mail your request to:
    FOIA Office
    U.S. Immigration and Customs Enforcement
    800 North Capitol St., NW
    5th Floor, Suite 585
    Washington, DC 20536
  • Requests can also be faxed to (202) 732-4265
  • Requests or questions may also be e-mailed to the following address:
  • Requests are deemed to constitute an agreement to pay any applicable fees that may be chargeable up to $25 without notice. Most requests do not require any fees; however, if fees exceed $25, we will notify you beforehand.

An "AFFIRMATION/DECLARATION" form indicating your name, date of birth, name of the person you want your records disclosed to (where applicable) and their address and a statement indicating that you understand that knowingly or willingly seeking or obtaining access to records about another person under false pretenses and or without their consent is punishable by a fine of up to $5,000.

When should I expect to see a response to my request?

You should receive an acknowledgement letter within 3-5 business days after we receive your request. This letter will contain a tracking number we have assigned to your request. If you contact us by phone, mail or e-mail please have this number available if you wish to check the status of your request.

ICE uses a multi-track system to process requests on a first-in, first-out basis. We are able to answer simple requests more quickly and such inquiries will be placed on the fast track of our multi-track processing. More complex requests may require significant processing time. Although ICE's goal is to respond within 20 business days of receipt of your request, the FOIA does permit a 10-day extension of this time period. If your request involves a significant volume of records, requires that we collect records from separate offices or requires that we consult with another agency, ICE will invoke the 10-day extension for the completion of your request.

Multi-Track Processing

FOIA requests are placed on one of three (3) tracks. Requests are entered into tracks based upon the complexity of the request:

  • Track 1: Track one is for those requests that seek and receive expedited processing pursuant to subsection (a)(6)(E) of the FOIA.
  • Track 2: Track two is for those requests that do not involve a significant volume of records or lengthy consultations with other entities.
  • Track 3: Track three is for those requests that do involve a significant volume of records and for which lengthy or numerous consultations are required, or those requests which may involve sensitive records.


There is no initial fee to make a FOIA request, and in many cases no fees are charged. However, agencies are authorized by law to recover the direct costs of providing information in response to a FOIA request. For purposes of fees only, the FOIA divides requests into three categories:

  • commercial use requests
  • news media, educational, or scientific requests
  • all other requests

Those initiating a commercial use request are charged for search time, document review, and duplication. News media, educational, and scientific requests are charged for duplication only, and only after the first 100 pages. All other requests are charged for search time (after two hours) and duplication (after 100 pages). In all cases, if the total fee does not exceed $14.00, ICE will not charge any fee.

You may make a specific statement in your request letter limiting the amount of fees you are willing to pay. If you do not, ICE will assume that you are willing to pay fees of up to $25.00. If your estimated fees exceed $25.00, you will be given the opportunity to narrow your request in order to reduce the fees or you will be asked to express your commitment to pay the estimated amount. Ordinarily, you will not be required to actually pay the fees until the records have been processed and are ready to be sent to you.

Fee Waivers

If you expect or are advised that a fee will be charged, you may request a waiver of those fees. However, fee waivers are limited to situations in which a requester can show that the disclosure of the requested information is in the public interest because it is likely to contribute significantly to public understanding of the operations and activities of the government and is not primarily in the commercial interest of the requester. A requester's inability to pay fees is not a legal basis for granting a fee waiver.

Expedited Processing

Under certain conditions you may be entitled to have your request processed on an expedited basis. However, you should realize that whenever a FOIA request is expedited for a particular requester, taking that action results in an additional delay for previous requesters who have been waiting for a response. Therefore, in an effort to treat all requesters equitably, ICE ordinarily will process an initial FOIA request or an administrative appeal of a request's denial ahead of others only in cases in which there will be a threat to someone's life or physical safety, or where an individual will suffer the loss of substantial due process rights if the records are not processed on an expedited bases. In most cases, a request will not be expedited merely on the basis that the requester is facing a court deadline in a judicial proceeding.

A statement setting forth the reasons why your request should be expedited must accompany a request for expedited processing. You should certify that the reasons you have given are true and correct.  If ICE denies your request for expedited processing, you will be advised of your right to submit an administrative appeal of that denial. 

Administrative Appeals

You may file an administrative appeal for any of the following reasons.

  • If you are not satisfied with ICE's initial response to your request.
  • If you disagree with the withholding of information, or if you believe that there are additional records responsive to your request that ICE failed to locate.
  • A determination has been made that your request was not reasonably described.
  • A determination has been made that a record does not exist or cannot be located.
  • A determination has been made that a record is not readily reproducible in the form or format requested.
  • A determination has been made that the requested information is not a record subject to the FOIA.
  • You disagree with a determination regarding the charging of a fee.
  • You believe your request was not responded to in the time stipulated by the FOIA regulations.
  • You also may file an administrative appeal if you have requested expedited processing or a fee waiver and been denied.

You should be advised of your right to file an appeal in the initial determination letter sent by ICE or in a letter denying your request for expedited processing or a fee waiver. Your appeal must be received within 60 days of the date of ICE's determination letter.

All appeals must be made in writing and addressed to:

Associate General Counsel (General Law)
Department of Homeland Security
FOIA Appeals
Washington, D.C. 20528

Both the front of the envelope and the appeal letter should contain the notation "Freedom of Information Act Appeal."

Judicial Review

If you still believe that ICE has not handled your FOIA request properly under the law after your administrative appeal has been decided, you have the right to challenge the agency's action in a lawsuit filed in federal court. Before doing so, you ordinarily will be required first to have filed an administrative appeal and to have received a response.

If you do bring a court action, you may file your lawsuit in a federal district court in any of the following places: (1) where you reside, (2) where you have your principal place of business (if any), (3) in the District of Columbia, or (4) where the records are located, if they are not located in the District of Columbia. If you have received an administrative appeal determination, that final administrative response letter will advise you of your right to seek judicial review and will specify where you can do so.

Diversity and Civil Rights (DCR) Information

Click here to view DCR information.