Frequently Asked Questions

If you have a question about the Building Blocks Web site or the ordering process, please review the frequently asked questions to see if your question is answered here. If you have a question that is not addressed on this page, please send us an e-mail.

General Questions

What is the contact information for the site? Address? Phone? Fax?
Please visit our Contact Us page, where you will find our e-mail contact form, mailing address, telephone number, and fax number.

Will you exchange links with my site?
The Building Blocks for a Healthy Future Web site was developed by the Center for Substance Abuse Prevention and focuses on Federal, nonprofit, and educational resources. Our selection guidelines do not permit us to link back to every organization.

The Web sites that Building Blocks links to must not be commercial, must be relevant and useful to our audience, must not have controversial or political content, and must not be personal.

All link requests are reviewed on an ongoing basis, and new links will be added to our site as appropriate. To request a link exchange, please e-mail us with the name of your Web site, the URL, and the reason you believe your site would be a valuable resource for our audience.

What should I do if I have technical problems with the site?
If you experience technical problems with the Web site, have questions about ordering, or would simply like to send comments or suggestions, please send us an e-mail via our Contact Us page.

Do the materials on the site have copyrights?
All of the Building Blocks articles and materials available through this Web site are in the public domain and can be reproduced and distributed.

For more information, please visit our Digital Rights, Copyrights, Trademarks, and Patents Policy page.

Ordering Questions

How do I get copies of the Building Blocks materials?
All Building Blocks materials are free and available for downloading from the Materials page. Since they are in the public domain, you may download them and copy or reproduce them as many times as you like.

Can I order print copies?
Yes, free print copies are available from the SAMHSA Store or by calling 1–877–SAMHSA7 and speaking with an Information Specialist. Building Blocks items are popular and, when in stock, they go quickly! If you sign up for the Building Blocks Bulletin, we will notify you when new shipments arrive.

How many items can I order at once?
The number varies depending on how many of a particular item are in stock. We make every effort to send the requested amount, but if it is not possible, we will send as many as we are able.

How long will it take my order to arrive?
Most orders shipped within the continental U.S. should arrive within 2–4 weeks (from the date ordered). Orders (outside the continental U.S.) to Hawaii, Alaska, Puerto Rico, etc., ship U.S. Mail and could take 4–6 weeks to arrive. Orders can be shipped via Federal Express provided you are willing to pay for the shipping. Expedited orders can be placed through the SAMHSA Store or by calling 1–877–SAMHSA7 and speaking with an Information Specialist.