National Processing Center (NPC)

Contact the National Processing Center

U.S. Census Bureau
National Processing Center
1201 East 10th Street
Jeffersonville, IN 47132

If you have not been contacted about a survey and are looking for general Census Bureau information, please call 301-763-INFO (4636) or 800-923-8282 and they can better answer your questions.

If you:

• want to verify that the person who called you is a Census Bureau employee,
• have a question about a survey form you received, or
• need to return a call about one of our surveys

please contact us at one of these numbers:

• Hagerstown, MD:   1-800-392-6975
• Jeffersonville, IN:   1-800-523-3205
• Tucson, AZ:   1-800-642-0469

Hours of operation for the contact centers:

Monday - Friday 9:00 AM to 9:00 PM
Saturday 9:00 AM to 7:00 PM
Sunday 11:00 AM to 9:00 PM

Additional language specialties may be available.

If you have questions about any of our telephone center operations, you can contact us via NPC.Call.Center.Info@census.gov.