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Web Collaboration

Getting Started

To order or inquire about this service, please contact the NIH IT Service Desk.

Service Hours: Monday-Friday, 8AM to 5PM

More Info

Related Services

NIH Web Collaboration provides web conferencing and online collaboration through Adobe Connect for real-time information sharing and document collaboration. It eliminates travel time and costs, and overcomes geographic limitations to allow groups to come together and collaborate using a wide variety of applications. NIH Web Collaboration provides live interactive sessions for a local or worldwide audience.

The only software required is the Adobe Flash Player, already present on over 95% of internet-ready computers. Joining a meeting is simple - just click on the web meeting link, and you have access to all the features of a web meeting.
Supplementary Services
  • Seminar rooms: host a meeting for 500 remote attendees
  • NIH- or HHS-only restriction: make your meeting or recording available only to the local community
  • Encoded Video event: send different types of video and audio through our video encoder, including video from conference rooms or video teleconferencing units

Customer Benefits

NIH Web Collaboration offers a variety of uses: Live and recorded webinars • Grant review meetings • Informal team meetings • Demos • On-demand surveys • Tutorials • Web meeting rooms available 24 x 7  •  Collaboration, document sharing, white-boarding, chat, and online polling • Interactive content and support for video, voice, data, animations, and simulations.
NIH Web Collaboration is easy to use and integrates with Microsoft® Outlook®. It allows users to host meetings on Windows and Macintosh systems, and view meetings on Windows, Macintosh, Unix, and Linux systems.

Customer Market

Service is available to non-NIH persons only with NIH sponsorship.

Frequently Asked Questions


Q:  How do I obtain a Connect account?
A:  Go to Request New Account on the NIH Web Collaboration home site for instructions on requesting a Connect account.
Q:  What are the basic requirements for viewing a Connect meeting?
A:   You will need:
  • Computer (minimum 1 GHz processor recommended to use screen sharing)
  • Internet Connection (minimum 56kb/sec to Participate, DSL/Cable speed to Present)
  • Flash Player version 8 or higher (ver. 9 for Linux, Solaris and Hosts).
  • The only port needed is 443 (the standard SSL port), but if that is not open, it will tunnel over 80 (standard http port). If you are using a proxy server, be sure that you enable SSL over proxy in your browser.
  • Anyone from anywhere in the world can access Connect using the Internet. VPN or Parachute are compatible with Connect but not required and may degrade quality.
Q:  How much does it cost?
A:  Please see our Services and Rates.
Q: How do I know if this service is right for my specific event?
A: To find out which of the CIT Video Services best fits your event, use the CIT Video Decision Tool at After you answer a few questions about your specific event, the decision tool will recommend the CIT Video Service that best fits your needs.


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This page last reviewed: March 09, 2011