Debt Management Services

Contact DMS

USE THE DMS WEB SITE COMMENT FORM to provide comments or feedback on our Web site, or on any of the services that DMS provides. You may also use it to submit questions for which answers cannot be found on our Common Questions Page.

Submit questions or comments.

Do not use this form if:

• (A) You have received a delinquent debt notice from the U.S. Department of the Treasury indicating the consequences for non-repayment of your federal debt and are interested in discussing repayment options. Instead, please call our Debt Management Center toll free at (888) 826-3127 to speak with one of our representatives. See the attachment below for international calls. Customer Service hours are Monday through Friday, 7:30 a.m. to 7:00 p.m., CST.
  
  International Calls Phone List for Delinquent Debt

• (B) You have questions regarding the offset of your federal tax refund or offset of another U.S. government- issued payment. You can call our Treasury Offset Program (TOP) Call Center to obtain agency contact information. Toll Free: (800) 304-3107; TDD number: (866) 297-0517. See the attachment listed below for international calls.
  
  International Calls Phone List for TOP
  
  

  Nationwide Treasury Offset Call Center Hours of Operation for 2013:

  1/2/2013 - 1/18/2013:	7:30 a.m. until 5:00 p.m., CST
  1/21/2013 - 3/8/2013:	7:00 a.m. until 6:00 p.m., CST
  3/11/2013 - 12/31/2013:	7:30 a.m. until 5:00 p.m., CST

  Note: 1/21/2013 is the Martin Luther King Day holiday.

  English and Spanish Agents Available

  Our automated system is available 24 hours a day, seven days a week.
  Nuestro sistema automatizado está disponible 24 horas por día, siete días por semana.

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