Program Description
The Home Energy Assistance Program (HEAP) is a Federally funded program administered by the Ohio Department of Development, Office of Community Service (OCS). It is designed to help eligible low-income Ohioans meet the high costs of home heating. HEAP provides a one-time payment for Public Utilities Commission of Ohio (PUCO) regulated utility customers for the winter heating season. Vouchers are issued to non-regulated utility customers, master-metered and other applicants who do not have a utility bill in their name.
General Program Requirements
In order to qualify for this benefit program, you must be a resident of the state of Ohio, you must need financial assistance for home energy costs and your household's annual income before taxes must not exceed $21,660 if one person lives in the household; $29,140 if two people live in the household; $36,620 if three people live in the household; $44,100 if four people live in the household; $51,580 if five people live in the household; $59,060 if six people live in the household; $66,540 if seven people live in the household; and $74,020 if eight people live in the household. For larger households, add $7,480 for each additional person in the home.
Your Next Steps
The following information will lead you to the next steps to apply for this benefit.
Application Process
For more information, see the Program Contact Information below.
Program Contact Information
Call HEAP toll-free during regular business hours (8:00 A.M. to
5:00 P.M.) Monday through Friday at:
1-800-282-0880
For the hearing-impaired with a telecommunication device for the
deaf (TTD), call toll-free at:
1-800-686-1557
