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NORD's Patient Assistance Programs

Since 1987, NORD has administered Patient Assistance Programs to help patients obtain life-saving or life-sustaining medication they could not otherwise afford.  Over the course of time NORD has expanded its services to offer financial assistance with insurance premiums and patient co-pay fees as well as assistance with reasonable and appropriate diagnostic testing expenses and travel to and consultation with disease specialists that are not covered by a patient’s insurance plan.  NORD also works in partnership with pharmaceutical and biotechnology companies as well as patient organizations to provide travel and lodging assistance for study participants enrolled in specific rare disease clinical trials.

Although eligibility criteria can vary by program most of NORD’s patient assistance programs require the following:

  • Patient must have an applicable diagnosis or physician referral
  • Patient must be a legal US resident
  • Patient must meet NORD’s financial need criteria

Maximum award levels can also vary by program.  Awards are made on a calendar year basis and patients are encouraged to reapply for subsequent awards.  Once a complete application is received NORD typically reviews the application and gets back to the patient with an award decision within two business days.

To apply for assistance or contact a NORD representative with questions about a program NORD administers please locate the program that best meets your situation from the list below.  The list consists of a group of medication specific assistance programs, disorder specific programs, and clinical trial related programs.

If NORD does not have a program for your disease, you can view a list of other resources and tools for potential sources of financial and medication assistance resources. Click here to view other resources.


Medication Assistance Programs

NORD’s Medication Assistance Programs are designed to help patients who are without insurance or are underinsured obtain access to these medications.  The following is a list of NORD’s current Medication Assistance Programs.

  • ACTHAR® GEL Medication Assistance
    (ACTH)
    Conditions: Infantile spasms, multiple sclerosis, nephrotic syndrom, opsoclonus myoclonus, etc.
    Questcor Pharmaceuticals, Inc.
    Contact: Acthar Support & Access Program at 1-888-435-2284

  • BUPHENYL® Medication Assistance
    (sodium phenylbuterate)
    Conditions: Urea cycle disorders
    Ucycld Pharma, Inc.
    Contact: Ucyclyd Reimbursement Hotline at 1-800-711-0811

  • CARBAGLU Medication Assistance
    Conditions: NAGS Deficiency
    Orphan Europe
    Contact: NORD at 1-800-999-6673 x222

  • CARNITOR® Medication Assistance
    (L-Carnitine or levo carnitine)
    Conditions: Primary systemic carnitine deficiency, inborn errors of metabolism resulting in secondary carnitine deficiency, carnitine deficiency in patients with end-stage renal disease who are undergoing dialysis.
    Sigma-Tau Pharmaceuticals, Inc.
    Contact: NORD at 1-800-999-6673 x 336

  • CYSTADANE® Medication Assistance
    (betaine anhydrous for oral solution)
    Conditions: Homocystinuria
    Rare Disease Therapeutics, Inc.
    Contact: NORD at 1-800-999-6673 x 336

  • ITB® Therapy Assistance
    Lioresal® Intrathecal (baclofen injection)
    Conditions: Severe spasticity
    Medtronic, Inc.
    Contact: NORD at 1-800-999-6673 x 455

  • MATULANE® Medication Assistance
    (procarbazine hydrochloride)
    Conditions: Hodgkins Lymphoma (Stage III and IV)
    Sigma-Tau Pharmaceuticals, Inc.
    Contact: NORD at 1-800-999-6673 x 457

  • Opium Tincture® Medication Assistance
    Conditions: Severe Diarrhea
    Marathon Pharmaceuticals
    Contact: NORD at 1-800-999-6673 x 459

  • ORFADIN® Medication Assistance
    (nitisinone)
    Conditions: Hereditary Tyrosinemia Type I
    Rare Disease Therapeutics, Inc.
    Contact: NovaFactor at 1-888-454-8860

  • Seconal® Medication Assistance
    Conditions: Short Term Sleep Disorders
    Marathon Pharmaceuticals
    Contact: NORD at 1-800-999-6673 x 459

  • VSL#3 DS Medical Food Patient Assistance Program
    Conditions: Ulcerative Colitis or ILEAL Pouch
    Sigma-tau Pharmaceuticals, Inc.
    Contact: NORD 1-877-279-2459


Disease Specific Assistance Programs

NORD’s Disease Specific Assistance Programs are designed to help patients with out-of-pocket costs associated with their insurance plans such as:

  • Monthly premiums
  • Deductibles
  • Co-payments
  • Co-insurance

In addition, some programs may provide financial assistance with other expenses related to a patient’s diagnosis such as

  • Travel to diagnostic centers/clinics
  • Diagnostic testing
  • Initial consultation with healthcare professionals
  • Infusion costs for uninsured or underinsured patients

The following is a list of NORD’s current Disease Specific Assistance Programs.

  • Advanced Renal Cell Carcinoma Second Line Treatment
    Contact: 1-866-828-8902

  • Cervical Dystonia (Spasmodic Torticollis)
    Contact:1-800-999-6673 x 327

  • Chronic Non-Infectious Uveitis
    Contact:1-800-999-6673 x 456

  • Congenital Sucrase-isomaltase Insurance Premium Program (CSID)
    Contact: 1-800-275-0589 Email: CSID@rarediseases.org

  • Cryopyrin Associated Periodic Syndromes
    Contact:1-800-999-6673 x 323

  • CTX (Cerebrotendinous Xanthomatosus)
    Contact: 1-800-999-6673 x 219

  • Cushing's Syndrome
    Contact: 1-800-999-6673 x 326 Email: Cushings@rarediseases.org

  • Cytomegalovirus Retinitis (CMV)
    Contact:1-800-999-6673 x456

  • Diamond Blackfan Anemia
    Contact: 1-800-459-7599 Email: DBA@rarediseases.org

  • Fabry Disease
    Contact: 1-800-999-6673 ext. 219

  • Gaucher Disease
    Contact: 1-800-999-6673 ext. 219

  • Hodgkins Lymphoma
    Contact:1-800-999-6673 x 457

  • Hunter Syndrome
    Contact: 1-800-999-6673 ext. 458

  • Macular Edema Associated with Retinal Vein Occlusion
    Contact: 1-800-999-6673 x219

  • Mucopolysaccharidosis Type VI (Maroteaux-Lamy Syndrome)
    Contact: 1-877-798-8716 Email: MPS-VI@rarediseases.org

  • Multiple Sclerosis (MS)-Closed to new applications
    Contact: 1-800-634-7207

  • Multiple Sclerosis Related Acute Exacerbation
    Contact: 1-888-435-2284

  • N-Acetyl Glutamate Synthetase (NAGS) Deficiency
    Contact: 1-800-999-6673 x222

  • Nephrotic Syndrome
    Contact: 1-888-435-2284

  • Paroxysmal Nocturnal Hemoglobinuria (PNH)
    Contact: 1-800-999-6673 x 324

  • Peripheral T-cell Lymphoma
    Contact: 1-877-805-0411

  • Phenylketonuria (PKU)
    Contact: 1-855-628-0646 Email: PKU@rarediseases.org

  • Primary Immune Deficiency
    Contact: 1-877-241-7220

  • Tev-Tropin® Co-Payment Assistance (For Privately Insured)-Closed to new applications
    Contact: 1-800-999-6673

Travel and Lodging Assistance for Study Participants

NORD’s Travel and Lodging Assistance Programs are designed to assist patients who are participating in clinical trials with travel and lodging costs incurred during visits to study sites.  The following is a list of NORDs current Travel and Lodging Programs.

  • Cystic Fibrosis
    PTC 124-GD-009-e-CF
    PTC Therapeutics
    Contact: 1-866-647-9325 x 333

  • Cystic Fibrosis
    PTC 124-GD-009-CF
    PTC Therapeutics
    Contact: 1-866-647-9325 x 333

  • Duchenne Muscular Dystrophy
    PTC124-GD-016-DMD
    PTC Therapeutics
    Contact: 1-866-647-9325 x 333

  • Hypophosphatasia
    ENB-008-10
    Enobia Corporation
    Contact:1-800-999-6673 x264

  • Hypophosphatasia
    ENB-009-10
    Enobia Pharma US
    Contact:1-800-999-6673 x264

  • Hypophosphatasia
    ENB-010-10
    Enobia Pharma US
    Contact: 1-800-999-6673 x264

  • Hypophosphatasia
    ENB-003-08
    Enobia Pharma US
    Contact: 1-800-999-6673 x264

  • Lysosomal Acid Lipase Deficiency Study
    LALCLO3
    Synageva
    Contact: 1-800-999-6673 x 335

  • Spinal Muscular Atrophy
    ISIS SMNRX
    Isis Pharmaceuticals, Inc. US
    Contact: 855-316-4755

 
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