A Practice Coaching Manual Practice coaching can be an effective way to improve health care quality. This practice coaching manual aims to help effectively and efficiently improve clinical quality in an ambulatory setting by providing an overview of practice coaching and how various settings have used it to improve care, a summary of important characteristics and skills to look for when recruiting or training a practice coach, and a description of a time-limited practice coaching intervention that includes a series of activities, companion agendas, and tools. This practice coaching manual accompanies a comprehensive Web-based toolkit, Integrating Chronic Care and Business Strategies in the Safety Net.Select to download the print version (PDF file, 270 KB; Plugin Software Help). ContentsAcknowledgmentsChapter 1: IntroductionChapter 2: What is Practice Coaching? Why Practice Coaching? What Roles Do Practice Coaches Play? What Do Practice Coaches Do? How Is Practice Coaching Structured? Who Serves as a Practice Coach? Which Practices Benefit From Coaching? Does Practice Coaching Work? What Makes a Good Practice Coach? How Much Does Coaching Cost? How Does Coaching Compare to Participating in a Collaborative? Successful Coaching Case Study #1 Successful Coaching Case Study #2Chapter 3: An Approach to Practice Coaching In a Nutshell Phase I: Laying the Foundation for Success Phase II: Active Practice Coaching Suggested Modifications to our Practice Coaching ApproachReferencesAppendix of Meeting Agendas and Tools Example: Practice Team Orientation Call Agenda Example: Practice Team Site Visit Preparation Call Example: Assessment Day Agenda Tool: Clinic Observation Assessment Example: Learning Session Agenda Tool: The "Change Your Practice" Menu Tool: Getting Started Logistics Tool: Tell Us What You Think!AHRQ Publication No. 09-0061-EF Current as of December 2012 Internet Citation: A Practice Coaching Manual. December 2012. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/systems/long-term-care/businessstrategies/coachmanl.html