ATRRS - Army Training Requirements and Resources System. The Link to a Trained and Ready Force

Log on to ATRRS Portals. After you have logged on to Portals, click the Renew Password link located on the upper right-hand side of teach Portals display.

If you receive a message indicating that the password generator is in use by another user, you may have to try two or more times before your new password is generated. Please click the Renew Password link again after 15-20 seconds to try again. once your new 90-day password is generated for you, it will be displayed on the screen for 30 seconds.

Note that the new 90-day password will not be active until the next business day. 

This error message means that yoru account permissions are currently incorrect. Contact the Access Management office (703) 693-3625 and ask them to reset your permissions.

After clicking on the Renew password link in ATRRS Portals you should recieve two new windows. The first window displays after you click on the Renew Password link and exxplains the renewal process. The second window to display is a pop-up window that shows your new password. If you are unable to view the second pop-up window, ensure that you do not have a pop-up blocker enabled on your machine or firewall.

If you do have a pop-up blocker enabled, press and hold the [CTRL] key while clicking on the Renew Password link to override most blockers. Additionallly, ensure that the pop-up window is not hidden behind any other window that you may already have open.

For more information and a video tutorial about renewing your password, visit the ATRRS User Training window. User training is availble under the Support link on the menu bar of the ATRRS Homepage. On the user Training window, click the ATRRS-101 Online tab to view online training options. Select a Launch Training link to view the corresponding online video tutorial. 

You may download the AAIT-DC Logon ID Request Form from the ATRRS Homepage. In the panel at the bottom of the Homepage, click on Get an ATRRS Logon ID under the How To Get Online heading. Follow the instructions on the subsequent windows to download and print the form, and then fax the completed form back to the ATRRS Help Desk at the fax number provided in the instructions.

ATRRS logon IDs are deleted if they are unused for 365 days. If your Logon ID has been deleted, you must follow the Get an ATRRS Logon ID instruction instructions to reapply.

If your logon ID is still active and you are you having trouble logging on, use the ATRRS Logon Assistance Center to obtain a temporary password. Go to https://www.atrrs.army.mil/, and click on the ATRRS Logon Assistance link under the How to Get Online heading in the panel at the bottom of the window. Note that temporary password require 3 business hour to activate and are only valid for 24 hours.

You are provided with a message beginning 10 calendar days prior to your 90-day password expiration date. The message appears as soon as you log onto ATRRS. If you only log on to ATRRS intermittenly, or less than once a week, it is highly recommended that you set your own reminder to renew your password before the 90-day period expires.

ATRRS passwords are valid for 90 calendar days.

A soldier may update their address in ATRRS through AKO. To do so, log on to AKO and click SELF SERVICE, followed by My Education. At the bottom of the next window under the Transcripts section, select the ATRRS Online icon.

The ATRRS Student Center window displays. Choose the Review Your ATRRS Profile option on the left hand side of the screen. Input you address and click Update to save the information.

Use the LS function, which can be found in ATRRS Portals under the School Management Portal.

Codes used in ATRRS are listed in the Verification Tables on the VRL display in ATRRS Portals. Additionally,clicking on the field names and column headers on Portals screens produces a pop-up window titled ATRRS Data Element Description.

If a Verification Table is available for that data element, a link is provided. Click on that link to see all of the relevant codes and the corresponding definitions without leaving the display that you are currently viewing. For example, if you are looking for a list of Reason Codes (RC) on the RS display, click on the RC column header. A definition is provided, along with the list of Reason Codes found in Verification Table 09.

Yes. In ATRRS Portals, if there is no keyboard or mouse activity for 18 minutes, a pop-up window asks if you would like to remain in Portals. If you do not reply to that message within 2 minutes, you must log back on to Portals.

If you attempt to log on to ATRRS and enter the wrong password three times in a twenty-four hour period, your LOGON ID is suspended for password violations. When this happens, you must contact the Access Management office at (7030 693-3625, or DSN 223-3625 to have the lock on your account lifted.

Yes. The email packet that you received when you originally obtained your ATRRS Logon ID has a document attached with complete instructions on how to log on to ATRRS.

If you did not receive this email, or no longer have access to it, contact the ATRRS Help Desk by phone at: (703) 695-2353 / 2060, or DSN 225-2353, or by email at: ahelp@asmr.com , and request that the instructions be resent. You may also want to consider taking the ATRRS-101 course. To sign up for this one day training course, contact the ATRRS Help Desk at the phone number or email address listed above.

Only one ATRRS user may change their password at a time. If another user is changing their password at the same time, you must try again. Click the Renew Password link again after 15-20 seconds. You may have to try two or more times before your new password is generated.

Access the ATRRS Logon Assistance Center to issue yourself a temporary password. Go to https://www.atrrs.army.mil. Click the Logon Assistance Center link under the How To Get Online heading in the panel at the bottom of the window and follow the instructions there.

The initial Access Code for a new ATRRS account is the word REVIEW. It allows you to review ATRRS screens, but does not allow you to modify any data.

You are required to wait three business hours after generating a temporary password before it will work. The password has to be processed by the Access Management Office at the Pentagon. If your password does not work after this mandatory wait period, call the Access Management Office at (703) 693-3625, or DSN 223-3625, and ask them to activate your password.

If you are not going to be using your ATRRS Logon ID while you are deployed, send an email to the ATRRS Help Desk (ahelp@asmr.com) and ask that your Logon ID be placed in a deployed status. This ensures that your Logon ID will not be deleted for the duration of your deployment. Email the Help Desk upon your return to request that the deployed status be removed from your Logon ID.

Please look at the answers to this question on our Renew Password window on the ATRRS Homepage. If you still have questions about whether you need access to ATRRS, call the ATRRS Help Desk at (703) 695-2353 /2060, and explain your situation. They will be able to further guide you.

ATRRS is not the official system of record for personnel information. Incorrect personnel information will not affect an individual's eligibility for training. Each ATRRS record reflects personnel information current at the time the reservation is made in ATRRS. However, if an SSN is incorrect in ATRRS, we are happy to assist you in correcting the SSN.

Send an email to: ahelp@asmr.com, and be sure to include the soldier's name, the incorrect SSN, and the individual's AKO ID. If two individuals' records have been merged, an outline of which training belongs to each AKO ID is also required. DO NOT SEND VALID SSN's TO THE HELP DESK VIA EMAIL.

To receive a step by step instruction document on how to generate and download reports using the QWS3270 Secure Software, contact the ATRRS Help Desk via email at: ahelp@asmr.com, or by phone at: (703) 695-2353 / 2060.

To register for DAU courses, go to one of the following registration sites:

If you are Army personnel or a Civilian working for the Department of the Army, go to: https://www.atrrs.army.mil/channels/aitas. Keep in mind that your DAU courses must first be approved on your Individual Development Plan (IDP), which can be viewed at: https://rda.altess.army.mil/camp/index.cfm.

If you are Air Force, go to: https://www.atrrs.army.mil/channels/acqnow.

If you are Navy, go to: https://www.atrrs.army.mil/channels/navyedacm.

If you are a DOD Civilian, go to: https://www.atrrs.army.mil/channels/acqtas.

All other personnel not listed, please go to: https://www.atrrs.army.mil/channels/nondod.

Your ability to access and change data in ATRRS is dependent on your Access Code, which is set by an Access Code Manager. This person is usually located in your unit. If you do not know who this individual is, contact the ATRRS Help Desk at: ahelp@asmr.com, or: 703-695-2353/2060, to determine the appropriate point of contact.

ATRRS does not administer courses. If you have questions about how to access your courseware, speak with the school that is administering the course. Use the Course Catalog to find the school’s point of contact.

The DTY-POSN-QUAL (Duty Position Qualifier) is in TAPDB-G (which is fed by SIDPERS) to ensure that the individual is slotted appropriately. We receive a weekly update from TAPDB-G (normally on Fridays) with this data. The student also must not be within one year of ETS (End of Time in Service) or TRY1 Enlistment. If the Soldier is not Duty MOS Qualified (DMOSQ), they can only attend DMOSQ types of courses that are related to becoming DMOSQ. ATRRS Select Codes are used to determine DMOSQ training courses. The select codes are E4, E6, EC, RG, EJ, E5, EK, DL, EM, and OB. The A1 and A2 Functions verify enlisted pay grade before checking for the DMOSQ logic. The RL and RP Functions use the logic if the first character of the pay grade is an E and the Reservation Status is not a cancel. IET quota sources NJ, NK, NL, NM, NN, and NP are exempt. Exceptions to this policy can only be made by contacting one of the following individuals:

Primary: Mike Booher (RDA1B): michael.booher@us.army.mil
Secondary: Harry Gilman (SPT19): harry.gilman@us.army.mil
Secondary: Mike Prusinowski (RAW3T) : michael.prusinowski@us.army.mil
Secondary: Jim Morehouse (SPJ5I): jim.morehouse@us.army.mil

These individuals in turn coordinate with the ATRRS Help Desk to have the flag removed.

The first and most readily available method for ATRRS Portals is to review the Portals Guide that provides users with instructions for navigation of the ATRRS Portals. To view the guide, please visit the ATRRS Homepage at https://www.atrrs.army.mil and click on the ATRRS PORTALS icon or link. Log into ATRRS and click the Portal Help link on the top of the page. When the Guide opens, use the Content or the Index (upper left-hand side) icons to locate specific information within the printable guide.

There is also a one day training course in Fairfax, Virginia that covers the basics of ATRRS. Although there is no cost to take the training, all travel expenses must be paid by either you or your organization. You may view the class schedules and availability on the R5 display in ATRRS Portals (FY 200x, SCH 914, CRS ATRRS-101).

Contact the ATRRS Help Desk at: (703) 695-2353 / 2060, or DSN 225-2353 to make a reservation. ATRRS also provides on-site training. For more information regarding on-site training courses, contact the ATRRS Help Desk via email at: ahelp@asmr.com, or by phone at: (703) 695-2353 / 2060, or DSN 225-2353.

IND$FILE is a file transfer protocol for the transfer of files from the IBM mainframe within your ATRRS session. IND$FILE transfer is provided via the Army mainframe - it is not a software program that you must load on your computer. If you use QWS3270 Secure to connect to ATRRS, you will use IND$FILE (Option Y) to download reports to your computer. Instructions for downloading reports using IND$FILE transfer are provided in ATRRS, after you select option Y from the Report Disposition Display.

QWS3270 Secure is the connection software program that the Army ATRRS Program Management Office provides to access ATRRS. It can be downloaded from the ATRRS Homepage. Click the Connection Software link under the ATRRS Internet Access heading, and then click QWS3270 Secure. Log on to ATRRS and follow the instructions to download QWS3270.

QWS3270 Secure allows ATRRS users to access the Army mainframe computer (IBM). It allows connectivity through an Internet connection or through a telephone number (800, DSN, local or long distance). QWS3270 works in a Windows environment, which provides the capability to copy from ATRRS and paste into other Windows applications.

To sign up for a correspondence course, go to the ATRRS Homepage, and in the panel at the bottom of the window under ATRRS Channels, click on Self Development / Distance Learning. This takes you to the Self Development Center, where you may search for courses by course number or title.

ATRRS only generates certificates for Army eLearning courses. These certificates are automatically emailed to your AKO account when the course completion is sent to us from SkillPort. For all other courses, contact the school that administered the course for information on obtaining your certificate.

If the school that administers your course has entered this information in ATRRS, it is in the ATRRS Course Catalog. If this information is not listed in the Course Catalog, contact the school.

ATRRS does not handle Official Transcripts. If you are interested in your AARTS transcripts (AARTS: Army/American Council on Education Registry Transcript System), access http://aarts.army.mil/.

There is an automated tool on the site to send your AARTS transcript to your institution. Help is available through the AARTS office (which is staffed Monday to Friday from 0630-1530 Central Standard Time (CST). If you need to contact them, please send an email to: hrc.tagd.aarts@conus.army.mil.

In this case, email us at atrrs.helpdesk@us.army.mil.

Yes. ATRRS has a Portals Guide that provides users with instructions for navigation of the ATRRS Portals.

To view the guide, please visit the ATRRS Homepage at https://www.atrrs.army.mil and click on the ATRRS PORTALS icon or link. Log into ATRRS and click the Portal Help link on the top of the page. When the Guide opens, use the Content or the Index (upper left-hand side) icons to locate specific information within the printable guide.

All active duty Army Soldiers, members of the Army National Guard and Reserves, Department of the Army Civilian employees, and United States Military Academy (USMA) and Reserve Officers Training Corps (ROTC) cadets are authorized to access over 1,500 Information Technology, Business Skills, and Interpersonal Skills courses from any location, around the clock (24/7).

There is no cost to the individual or their organization for this training. Army eLearning courses are offered through SkillPort. To use SkillPort, users must have an Army Knowledge Online (AKO) account and must complete registration through ATRRS to receive a SkillPort username and password.

To register, go to the ATRRS Homepage and select Army eLearning from Links in the main navigation menu. Click on the Register for Army eLearning link. Click the View the Army eLearning Course Catalog link to browse the Course Catalog and see the courses that are available.

SkillPort training is available to military retirees and contractors for a discounted fee. For more information, contact Leslie York at: leslie.a.york@us.army.mil.

Contact your Acquisition Career Manager (ACM). A list of Acquisition Career Managers can be found by going to: http://asc.army.mil/contacts/acms.cfm.

ATRRS is not the approval authority for DAU courses. The approval authority Point of Contact (POC) differs depending on which website was used to submit the application:

If you are an Army Soldier or Civilian (using the AITAS website): USAASC is the approval authority. The Army Acquisition Workforce submits many applications on a daily basis. The first applications that USAASC (the Approval Authority) processes are those with the earliest class start date. For more information, email USAASC at usaasc.reservations@conus.army.mil or call the USAASC Customer Support at (703) 805-1237 or DSN 655-1237.

If you are a Civilian employee of a non-military DoD agency (using the ACQTAS website): Your Quota Coordinator / Manager handles the approval of your ACQTAS application. In order to find out who the Quota Manager is for your organization, go to the ACQTAS Homepage. When you get to the Homepage, log on with your information (Organization, SSN, and DOB). This brings you to the Main Menu. On the left hand side under the Help category, click DoD Point of Contact Lookup. This link brings you to a window that prompts you to select your organization. Click on the look up acquisition POC button. This displays the contact information for your Quota Manager.

If you are a Uniformed member or a Civilian employee of the Coast Guard or Homeland Security, Non-DoD Federal Government Civilian employee (which includes Uniformed members of HHS & Commerce), or an industry Civilian (using the Non-DoD website): Visit the NONDOD website for information regarding application approvals. When you get to the window, select Contact Info on the left hand side. This link brings you to a window that identifies each organization POC.

If you are an Air Force Airman or Civilian (using the ACQNOW website): Visit the ACQNOW website for information regarding application approvals. When you get to the window, log on. On the left hand side, click Training Manager Lookup. This link brings you to a window that prompts you for your organization. Select your organization to find your POC.

If you are a Navy Sailor or Civilian (using the eDACM website): Visit the eDACM website for information regarding application approvals. When you get to the window, on the left hand side under the Help category, click Acquisition Workforce POC. This link brings you to a window that prompts you to select your organization. Select your organization to find your POC.

Course hours only show on unofficial transcripts if the school indicates the course hours when setting up the course in ATRRS. Not all schools use this function. To view your course hours, see your official transcript, which may be requested via the Army/American Council on Education Registry Transcript System (AARTS) website.

Joint Qualification Points are recorded in ATRRS by the Joint Warfare Center, and are used to determine eligibility for certain joint positions. ATRRS is the database of record for joint points awarded based upon completion of the Joint Warfare Center courses. These points are displayed in ATRRS Portals on the RS Function, and through the ATRRS Student Center.

The Army Regulation 350-10 covers ATRRS. The electronic form of AR 350-10 can be found along with other Army publications and DA forms on the official Department of the Army publications website.

Per SMA directive on 18 Dec 12, Soldier self-enrollment in SSD courses is no longer authorized. All new enrollments in SSD will follow the auto-enrollment triggers and the NCOES pre-requisite sequencing shown in the table below.

Soldiers currently enrolled in or who have already completed SSD classes above and beyond what they are eligible to take per above guidance will not be disenrolled… they will be allowed to complete this training. However, HQDA policy guidance will be forthcoming that will establish rules governing whether this accelerated completion will continue to result in promotion points being awarded and how long accelerated completion of SSD courses will be acceptable to meet NCOES selection and attendance pre-requisites. Soldiers should understand clearly that accelerated completion of SSD under these guidelines does not mean they may not have to re-take the training in the future when they are slated to take the training and attend NCOES in due course.

YOU DO NOT NEED AN ATRRS LOGON ID TO TAKE ONLINE TRAINING. DO NOT APPLY FOR AN ATRRS LOGON ID, UNLESS YOU MEET THE CRITERIA REQUIRED TO HAVE ONE. Individuals that are attempting to complete online training (such as Army eLearning, AMMO, SSD, Correspondence Courses, etc) do not require an ATRRS Logon ID to take training.

You may logon to the Self Development Site (https://www.atrrs.army.mil/selfdevctr) to apply.

After searching for the course on the main menu you will be shown the course information. You can use either a key word from the course title or the course number to process your search.  You will then be displayed the results of your search.  Click on the blue hyperlinked course number to proceed. You will need to click on the 'Register' link to logon using your CAC .

You will be prompted to fill out your personnel information on the application.  Once all field are completed you will click on Continue, this will then prompt you for either your MOS or Civilian Series based on your pay plan that you entered on the application.  After entering in your MOS or series click on Submit Application.  After your application has been processed you will be sent more information on beginning the training from the school that administers the course.

Please contact the JKO Help Desk if you have questions about this course.

 Voice: COMM 757.203.5456 | DSN 668.5456

Email: JKOHelpDesk@jfcom.mil

YOU DO NOT NEED AN ATRRS LOGON ID TO TAKE ONLINE TRAINING. DO NOT APPLY FOR AN ATRRS LOGON ID, UNLESS YOU MEET THE CRITERIA REQUIRED TO HAVE ONE. Individuals that are attempting to complete online training (such as Army eLearning, AMMO, SSD, Correspondence Courses, etc) do not require an ATRRS Logon ID to take training.

You may logon to the Self Development Site (https://www.atrrs.army.mil/selfdevctr) to apply.

After searching for the course on the main menu you will be shown the course information. You can use either a key word from the course title (i.e. Composite) or the course number (2G-F97) to process your search. You will then be displayed the results of your search. Click on the blue hyperlinked course number to proceed. You will need to click on the 'Register' link to logon using your CAC.

You will be prompted to fill out your personnel information on the application. Once all field are completed you will click on Continue, this will then prompt you for either your MOS or Civilian Series based on your pay plan that you entered on the application. After entering in your MOS or series click on Submit Application. After your application has been processed you will be sent more information on beginning the training from the school that administers the course.

ATRRS does not administer courseware. The course content for this course is delivered through the Army Learning Management System (ALMS). For all questions or concerns regarding ALMS, please contact the ALMS help desk at: 877-251-0730 or DSN 826-4745.

YOU DO NOT NEED AN ATRRS LOGON ID TO TAKE ONLINE TRAINING. DO NOT APPLY FOR AN ATRRS LOGON ID, UNLESS YOU MEET THE CRITERIA REQUIRED TO HAVE ONE. Individuals that are attempting to complete online training (such as Army eLearning, AMMO, SSD, Correspondence Courses, etc) do not require an ATRRS Logon ID to take training.

You may logon to the Self Development Site (https://www.atrrs.army.mil/selfdevctr) to apply.

After searching for the course on the main menu you will be shown the course information. You can use either a key word from the course title (i.e. NO FEAR) or the course number (EEO-202) to process your search. You will then be displayed the results of your search. Click on the blue hyperlinked course number to proceed. You will need to click on the 'Register' link to logon using your CAC.

You will be prompted to fill out your personnel information on the application. Once all field are completed you will click on Continue, this will then prompt you for either your MOS or Civilian Series based on your pay plan that you entered on the application. After entering in your MOS or series click on Submit Application. After your application has been processed you will be sent more information on beginning the training from the school that administers the course.

For problems accessing the Army Training Help Desk (ATHD) courses please contact ATHD directly through e-mail at ask.athd@us.army.mil or call 1-800-275-2872.