The Bureau of Naval Personnel/Navy Personnel Command strives to support the needs of the Navy by providing the fleet with the right person in the right place at the right time, using the most efficient Human Resource process.

Mission Statement
Manning the Fleet with ready Sailors - supporting their ability to serve from beginning to end.
 
Vision Statement
Deliver capable, ready, and valued 21st Century Sailors.

Guiding Principles

Do the Right Thing

Use your judgment to determine the best course of action, for the best possible result.  Help instill a positive culture where the easiest answer is not necessarily the right answer Interpret laws, rules, and regulations carefully keeping in mind our responsibility to be good stewards of government resources, but also considering how best to serve the Navy, our Sailors, and their families

Add Value

Embrace change and seek innovative ways to optimize  efficiency, effectiveness, and responsiveness.  Be an innovative part of the workforce who provides ideas to the organization and helps to improve local processes. Take care of our Navy families by providing world-class HR services and show them every day that the Navy is a great place to work

Support Sailors

Treat every Sailor with dignity, respect, and compassion for they are our customers and our most valued assets Provide superior service by taking personal responsibility to get people what they need and reduce “red tape” Go the “extra mile” to satisfy and encourage Sailors to “STAY NAVY” and help them appreciate the unique opportunities they have to serve

                                 NPC CUSTOMER SERVICE CENTER