Prologue - Dr. Carlyn L. Collins - PDF (10K)

Keynote Address

Key Issues in Measuring the Quality of Health Services
- William L. Roper - PDF (90K)

Plenary Sessions

1. The Challenge of Laboratory Practice Research
   - Dr. Carlyn L. Collins - PDF (120K)
   
2. Laboratory Issues in Private Practice
   - Frank Reed - PDF (104K)
   
3. Quality Laboratory Performance
   - Ronald Laessig - PDF (58K)
   
4. The Impact of Laboratory Practice on Patient Outcomes
   - David Wilkinson - PDF (43K)
   
5. Methodologies and Strategies in Laboratory Practice Research
   - Dr. Thomas L. Hearn- PDF (44K)
   
6. Technological Frontiers In Lab Practice
   - Robert Habig - PDF (447K)
   
7. The Future: Managed Care/Health Care Reform
   - Frank Elevitch - PDF (122K)
   

Workshop Sessions

Workshop 1: Proficiency Testing - PDF (230K)

1. The Validity of Proficiency Testing: A Review of Data from the College of American Pathologists Laboratory Improvement Programs
   - Noel S. Lawson, M.D.- PDF(48K)
   
2. Performance in Proficiency Testing: An Indicator of Laboratory Quality?
   - Robert Rej, Ph.D.- PDF(91K)
   
3. Achieving and Assessing Acceptable Analytical Performance: The Challenge of Matrix Effects
   - Fred D. Lasky, Ph.D.- PDF(74K)
   
4. Proficiency Testing 1995-2000: Educational Tool, Quality Control Tool, Managment Tool, or a Regulatory Tool?
   - Sharon S. Ehrmeyer, Ph.D.- PDF(22K)
   
5. Summary of Workshop 1: Proficiency Testing
   - Facilitator, Paul Bachner, M.D.- PDF(18K)
   

Workshop 2: Personnel - PDF (2144K)

1. Clinical Laboratory Personnel Employment Patterns: Hiring Practices and Quality Issues
   - Karen R. Karni, Ph.D.- PDF(124K)
   
2. A Prospective Study of Career Patterns of Medical Technologists: Preparation and Entry-Level Practice
   - Barbara M. Castleberry, Ph.D.- PDF(70K)
   
3. Back to Basics: In-depth Interviews and Focus Groups as Methods for Assessing Technical Competence
   - K. Michael Peddecord, Dr.P.H.- PDF(71K)
   
4. The Changing Structure of Work: Use of Work Teams
   - John D. Kraft- PDF(27K)
   
5. Future Needs for a Clinical Laboratory Workforce
   - Glenda D. Price, Ph.D.- PDF(26K)
   
6. Summary of Workshop 2: Personnel
   - Facilitator, Judith Barr, Sc.D.- PDF(23K)

Workshop 3: Quality Assurance - PDF (494K)

1. Quality Assurance: Are Laboratories Assuring, Assessing, or Assuming the Quality of Clinical Testing Today?
   - James O. Westgard, Ph.D.- PDF(132K)
   
2. Quality Managment of Pre- and Post-Analytical Processes in Laboratory Medicine
   - Ron B. Schifman, M.D.- PDF(90K)
   
3. Are Phlebotomy Services Completely Satisfying Our Patient Customers?
   - George S. Cembrowski, M.D., Ph.D.- PDF(220K)
   
4. Point-of-Care Testing and the Critical Care Nurse: Implementation of an Effective QA/QC Program
   - Lawrence S. Lamb, Jr., Ph.D., R.N.- PDF(29K)
   
5. Summary of Workshop 3: Quality Assurance
   Facilitator, Devery Howerton, Ph.D.- PDF(21K)
   

Workshop 4: Detection of Problems Affecting Patient Outcome - PDF (233K)

1. Analytic Performance Goals Based on Direct Effect of Analytical Bias on Medical Classification Decisions
   - George G. Klee, M.D., Ph.D.- PDF(74K)
   
2. Prevention Effectiveness Case Study: Institutionalizing Prevention of Group B Streptococcal Infections
   - Anne Schuchat, M.D.- PDF(28K)
   
3. The Development of Measures of Outcomes from a Clinical Laboratory Database
   - R. Peter Mallon, Ph.D.- PDF(118K)
   
4. Laboratory Tests for Case-Finding in Ambulatory Care: Application of a Conceptual Framework
   - Marc D. Silverstein, M.D.- PDF(28K)
   
5. Summary of Workshop 4: Detection of Problems Affecting Patient Outcome
   - Facilitator, Robert Kisabeth, M.D.- PDF(13K)
   

Workshop 5: Establishing Analytical Performance Goals for the Laboratory - PDF (162K)

1. The Establishment and Dissemination of Quality Goals
   - Callum G. Fraser, Ph.D.- PDF(29K)
   
2. Analytical Goals in New and Non-Traditional Clinical Laboratory Techniques
   - Charles R. Handorf, M.D., Ph.D.- PDF(33K)
   
3. Use of Analytical Goals by Health Care Manufacturers
   - Jan S. Krouwer, Ph.D.- PDF(28K)
   
4. Analytical Goals, the Total Testing Process, and Patient Outcomes
   - Derek P. Lehane, Ph.D.- PDF(79K)
   
5. Summary of Workshop 5: Establishing Analytical Performance Goals
   - Facilitator, Peter Howanitz, M.D.- PDF(23K)
   

Workshop 6: Measuring the Impact of Change on Laboratory Testing - PDF (468K)

1. Lab Practice Changes: Diagnostic Medicine by the 21st Century
   - Robert E. Hannan- PDF(39K)
   
2. Measuring the Impact of Change on Laboratory Testing
   - Jon Counts, Ph.D.- PDF(409K)
   
3. Researching Change in Laboratory Systems
   - Thomas E. Getzen, Ph.D.- PDF(33K)
   
4. Medical Practice Changes
   - Jan W. Steiner, M.D.- PDF(9K)
   
5. Summary of Workshop 6: Measuring the Impact of Change on Laboratory Testing
   - Facilitator, Daniel Baer, M.D.- PDF(12K)
   

Workshop 7: Laboratory Focused Health Systems Research - PDF (171K)

1. Health Care Information Systems: Foundations for Future Research
   - Kathleen C. Aller- PDF(40K)
   
2. Deploying Information Technologies for Better Laboratory Use and Patient Outcomes: 20 Years at One Academic Medical Center
   - William M. Tierney, M.D.- PDF(55K)
   
   
3. Hospital Systems That Put Patients at Risk
   - Christine Diehl- PDF(54K)
   
4. Role of the Laboratory Professional - New Opportunities
   - Jay M. McDonald, M.D.- PDF(30K)
   
5. Summary of Workshop 7: Laboratory Focused Health Systems Research
   - Facilitator, Steve Teutsch, M.D.- PDF(24K)
   

Workshop 8: Establishing Medically Relevant Performance Goals for the Laboratory - PDF (278K)

1. Medically Relevant Laboratory Performance Goals: An Overview
   - David L. Witte, M.D., Ph.D.- PDF(56K)
   
2. Cognitive Limitations and Methods for Improving Judgments: Implications for Establishing Medically Relevant Performance Goals
   - Neal V. Dawson, M.D.- PDF(51K)
   
3. Probabilistic Aspects of Medical Testing: Test Results, Test Performance and Medical Decision Making
   - George R. Bergus, M.D.- PDF(66K)
   
4. A Success Story for the Biomedical Model: Improved Understanding of Pathophysiologic Process Coupled with Improved Analytical Procedures   - Joseph H. Keffer, M.D.- PDF(33K)
   
5. A New Arena for Clinically Related Performance Goals: The Case of Cholesterol Managment...or Is the Laboratory Responsible for Ensuring Quality Patient Care? - Gordon Schectman, M.D.- PDF(52K)
   
6. Summary of Workshop 8: Establishing Medically Relevant Performance Goals for the Laboratory
   - Facilitator- David L. Witte, M.D., Ph.D.- PDF(20K)
   

Epilogue - Dr. Thomas L. Hearn - PDF (10K)