CONTACT US

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General Contacts
Questions? If you have general questions relating to our policies or legal matters, please visit our Frequently Asked Questions.

Email:	TTBInternetQuestions@ttb.gov
Telephone:	202-453-2000, TTY: 202-882-9914
Address	Alcohol and Tobacco Tax and Trade Bureau 1310 G Street NW, Box 12 Washington, DC 20005

Advertising, Labeling, and Formulation Division Public Room

Hours of Operation	Walk-In: 1:30 p.m. to 2:30 p.m. Monday through Friday, except federal holidays. By Appointment: 10:00 a.m. to 11:30 a.m. and 2:30 to 3:30 p.m. Tuesdays, Wednesdays and Thursdays. To schedule an appointment, call toll-free at 866-927-2533 or 202-453-2250 and select the appropriate option.
Address	Alcohol and Tobacco Tax and Trade Bureau Advertising, Labeling and Formulation Division 1310 G Street NW, Box 12 Washington, DC 20005
Telephone:	202-453-2250 or toll-free at 866-927-ALFD (2533)
Email:	alfd@ttb.treas.gov

Use the TTB Organizational Directory to find the email, phone number, and mailing addresses of offices and divisions located at TTB headquarters.

Email Response Policy

When you send us your email address we will not share it with anyone outside of the TTB staff. We will use your email address to respond to your requests for information only. However, there is an exception for email comments submitted in response to Notices of Proposed Rulemaking (see "Comments" section under our Privacy Notice).

We strongly advise you not to submit personal information (e.g., Social Security Number, Employer Identification Number, Permit Registry Number, etc.) via email because this information is not protected or secure. In your email you may identify the type of business you would like to discuss, and let us know when and how we may contact you. To learn more on how we protect your privacy read our
Privacy Notice.

Regional Contacts

National Revenue Center (NRC) - the Bureau's center of permit and tax collection activities.

Email	General Inquiries: TTBInternetQuestions@ttb.gov List of NRC Email Contacts provides you with email addresses for questions related to a specific commodity or tax area.
Telephone	513-684-3334 or toll-free at 877-TTB-FAQS (877-882-3277)
Federal Tax Stamp Line	513-684-2979 or toll-free at 800-937-8864
Permits Online	Toll-free at 855-882-7665 Fax: 202-453-2989 Email: permits.online@ttb.gov
Address	National Revenue Center 550 Main Street, Suite 8002 Cincinnati, Ohio 45202

Field Offices

TTB has field offices in several major U.S. cities, as well as Puerto Rico. The field structure is comprised of 17 field offices, 10 for the Tax Audit Division and 7 for the Trade Investigations Division.

Use this chart to guide you in selecting the appropriate office to contact.

Tax Audit Division (TAD)	Use the TTB District Field Offices map to find the address of the TTB field office nearest you.
Trade Investigations Division (TID)	Use the TID Contact Information page to find the Trade Investigations field office nearest you.
For all industry operations in Puerto Rico and the Virgin Islands	District Director (Investigations), Puerto Rico Operations Suite 310 Torre Chardon 350 Chardon Avenue San Juan, PR 00918 Telephone: 787-766-5584 Fax: 787-766-6426

Laboratories

Laboratory	Address	Email	Telephone
Beverage Alcohol Laboratory	6000 Ammendale Road Beltsville, Maryland 20705-1250	laboratory@ttb.gov	240-264-1596
Nonbeverage Products Laboratory	6000 Ammendale Road Beltsville, Maryland 20705-1250	laboratory@ttb.gov	240-264-1589
Compliance Laboratory	490 N. Wiget Lane Walnut Creek, California 94598	laboratory@ttb.gov	513-684-3356

Toll-Free Numbers

Contact	Telephone	Topics
Advertising, Labeling, and Formulation Customer Service Desk	866-927-ALFD (2533)	Advertising, labeling, and formulation.
National Revenue Center	877-TTB-FAQS (877-882-3277)	Permits, applications, claims, filing excise tax returns, and other tax collection activities
Federal Tax Stamp Question Line	800-937-8864	Federal tax stamp
Permits Online	855-882-7665	Permits Online application, or technical issues

Other Contacts

Contact	Telephone/Fax	Email
Freedom of Information Officer 1310 G Street NW, Box 12 Washington, DC 20005	202-882-9904 or 202-453-2265 Fax: 202-453-2331	ttbfoia@ttb.gov
Tom Hogue Congressional and Media Inquiries 1310 G Street NW, Box 12 Washington, DC 20005	202-453-2180 Fax: 202-435-2912	info@ttb.gov
State Liaison	Office/Fax: 402-486-1774 Cell: 402-540-2611	stateliaison@ttb.gov
Open Government Initiative Point of Contact to Treasury	202-453-2270 Fax: 202-453-2975	opengovernment@ttb.gov
Plain Writing at TTB	202-453-2270 Fax: 202-453-2975	plainwriting@ttb.gov
Executive Liaison for Industry Matters	202-453-2142	IndustryLiaison@ttb.gov

Web Site Technical Contacts

Contact	Telephone	Email
TTB Webmaster	202-453-2270	TTBWebmaster@ttb.gov
Section 508 Coordinator	202-453-2270 202-882-9914 TTY	Section508@ttb.gov