caBIG® Support Service Providers: Comprehensive Technical Support
This page provides a quick glance at caBIG® Support Service Provider (SSP) tools and services, and links to SSP websites. The organizations listed within each service category below have been licensed by NCI to market their services within that category of the caBIG® SSP Program. When you click on an organization's link, a new window will appear with that organization's site. You can return to the caBIG® website at any time.
Access Announcements
Due to technical issues, the caBIG Support Service Provider program is temporarily not accepting additional applications. A notice will be posted on this site when the application process is resumed.
Questions can be directed to NCICB Applications Support at ncicb@pop.nci.nih.gov.
A Quick Glance at caBIG® Support Service Providers
Do you have a possible need that a licensed SSP may be able to respond to? Post your question or potential project description in the SSP Forum. (You will need a login to post – if you do not have one, click "Create Account" at the upper right of the forum screen).
Visit caBIG® Support Service Provider Websites
You can visit the SSP websites from the links below to learn more about each organization's services.
Help Desk Support
This service category includes support for the end users and local IT administrators in institutions using the caBIG® applications and tools contained within the three caBIG® Bundles (Life Sciences Distribution, Clinical Trials Compatibility Framework, and Data Sharing and Security Framework), as well as those wishing to adapt tools or connect their tools to the grid.
- Asclepius Solutions
- CTIS, Inc.
- Duke University Comprehensive Cancer Center
- LabAnswer
- Persistent Systems, Limited
- Terrapin Systems (TerpSys)
Adaptation and Enhancement of caBIG® -Compatible Software Applications
This service category supports caBIG® -compatible software development and includes adaptation of existing systems for caBIG® compatibility, custom enhancements to existing caBIG® tools that satisfy specific user-driven requirements while maintaining caBIG® compatibility, and de novo development of caBIG® -compatible applications and tools.
- 5AM Solutions, Inc.
- E-SAC, Inc.
- Ekagra Software Technologies
- Information Management Services, Inc. (IMS)
- INFOTECH Soft, Inc.
- Moxie Informatics
- Persistent Systems, Limited
- Recombinant Data
- SAIC
- Sapient
- ScenPro, Inc.
- SemanticBits
- Siemens Corporate Research
Deployment Support for caBIG® Software Applications
Includes onsite or offsite procurement and provisioning of hardware, operating systems and other software, such as application servers and databases, along with installation and configuration of caBIG® software, legacy data transformation and migration. Deployment support also includes integration of multiple caBIG® tools and caBIG-compatible applications through open application programming interfaces (APIs). Possible services include data management, security services, hosting, performance tuning, network connectivity, grid enablement and maintenance of web server/database and application specific administrative IT tasks.
- 5AM Solutions, Inc.
- Asclepius
- CTIS, Inc.
- Ekagra Software Technologies
- HealthCare IT, Inc (HCIT)
- LabAnswer
- Persistent Systems, Limited
- Recombinant Data (Life Sciences Tools)
- SemanticBits
- SRA Corporation
- Terrapin Systems (TerpSys)
Documentation and Training Materials and Services
This service category includes development of documentation and training materials and the provision of training services for caBIG®software applications, caBIG® compatibility for existing systems, and use of caCORE infrastructure.
- CTIS, Inc. (Training Materials and Services)
- LabAnswer
- Persistent Systems, Limited
- ScenPro, Inc.
- SemanticBits (Documentation Materials and Services)
- Terrapin Systems (TerpSys) (Training Materials and Services)
- University of Utah - Huntsman Cancer Institute (Training Materials and Services)
Applicants for each service category are evaluated by committees against four key criteria: Technical Capabilities, Staffing and Scalability, Geographic coverage (when applicable), and Domain expertise in biomedicine. Criteria were developed with community input received in response to the September 2006 Request for Information (RFI) and the August 2007 meeting of interested respondents.
*Additional successful providers are listed on this website as the license negotiation process is complete – visit again, or look for announcements on the caBIG® Announcements listserv.
Access Announcements
Due to technical issues, the caBIG Support Service Provider program is temporarily not accepting additional applications. A notice will be posted on this site when the application process is resumed.
Share Your SSP Experience!
Have you worked with an SSP in an area covered by their license? Do you have feedback you would like to provide? We would like to hear from you! Please send your feedback to: caBIG_SSP@mail.nih.gov.