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From connecting with other NIEM users to our friendly help desk, NIEM offers a number of ways to get the support you need. You’ll find you’re part of an active, passionate, engaged NIEM community!

Explore our forums

Find out what other NIEM users are discussing in our forums. Ask a question, chime in, or discover what your peers are up to!

Become an active member of the NIEM community

Become a member of one or more communities and gain access to mission-specific discussions and resources!

Contact our help desk

Live technical support is available 9:00 a.m.–8:00 p.m. (EST) Monday–Friday, excluding federal holidays, at 1-877-333-5111 or 1-703-726-1919.

Need help after hours? The NISS online knowledge base is available 24 hours a day, 7 days a week.

Email us

For help with technical issues, email us at nisshelp@ijis.org. For inquiries about NIEM or the NIEM website, contact information@niem.gov.

We look forward to hearing from you!

 

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