A loan servicer will help you manage the repayment of your federal student loans.

Loan Servicers

A loan servicer is a company that handles the billing and other services on your federal student loan. The loan servicer will work with you on repayment plans and loan consolidation and will assist you with other tasks related to your federal student loan. It is important to maintain contact with your loan servicer. If your circumstances change at any time during your repayment period, your loan servicer will be able to help.

Do I select my loan servicer?
Whom do I contact to get information about my loan?
Who is my loan servicer?


Do I select my loan servicer?

No. Your loan is assigned to a loan servicer by the U.S. Department of Education after your entire loan amount is disbursed (paid out). The loan has been disbursed when your school transfers your loan money to your school account, gives money to you directly, or a combination of both. Your loan is usually disbursed in at least two payments.

Top 


Whom do I contact to get information about my loan?

If your loan is for the current or upcoming school year, contact your school’s financial aid office directly for information about

  • loan status,
  • loan cancellation within 120 days of disbursement, and
  • loan disbursement amounts and timing.

Only your school's financial aid office can provide this information.

If your loan was disbursed in a past school year, contact your loan servicer when you

  • need help making your loan payment;
  • change your name, address, or phone number;
  • have a question about your bill;
  • have a question about other features of your student loan, such as forgiveness;
  • graduate;
  • drop below half-time enrollment;
  • stop going to school; or
  • transfer to another school.

Top 


Who is my loan servicer?

Visit the National Student Loan Data System (NSLDS®) to view information about all of the federal student loans you have received and to find contact information for the loan servicer or lender for your loans. You will need your Federal Student Aid PIN to access your information.

The following are loan servicers for federally held loans made through the William D. Ford Federal Direct Loan (Direct Loan) Program and the Federal Family Education Loan (FFEL) Program.

Loan Servicer

Contact

Aspire Resources Inc.

1-855-475-3335

CornerStone

1-800-663-1662

COSTEP

1-877-292-8639

Direct Loan Servicing Center (ACS)

1-800-848-0979

Department of Education Student Loan Servicing Center (ACS)

1-800-835-4611

EDGEucation Loans

1-877-292-7470

EdManage

1-855-479-0490

ESA/Edfinancial

1-855-337-6884

FedLoan Servicing (PHEAA)

1-800-699-2908

Granite State – GSMR

1-888-556-0022

Great Lakes Educational Loan Services, Inc.

1-800-236-4300

KSA Servicing

1-877-292-4825

MOHELA

1-888-866-4352

Nelnet

1-888-486-4722

OSLA Servicing

1-866-264-9762

Sallie Mae

1-800-722-1300

VSAC Federal Loans

1-888-932-5626

If you have other types of federal student loans, here’s whom to contact for repayment information.

  • Federal Perkins Loans — Contact the school where you received your Federal Perkins Loan for details about repaying your loan. Your school may be the servicer for your loan.
  • Privately owned FFEL Program loans — Contact your lender for details about repayment options and tools for your FFEL Program loans that are not owned by the U.S. Department of Education.

Top