January 2013

FSAFEDS Web Maintenance: Friday, January 18th

We will be performing web maintenance on Friday, January 18th. As a result, the My Claims section of our web site will not be available beginning at 9:15 p.m. until 10:00 p.m., Eastern Time. We apologize for any inconvenience this may cause.

FSAFEDS is pleased to announce the Online Claim Submission feature now allows you to upload .PDF documents, in addition to .JPEG and .TIF image files. We hope this additional enhancement will make submitting your claims online even more convenient.

As a reminder, you can access the new "Online Claim Submission" section when you log into your "My Account Summary" and click on "My Claims". Step-by-step instructions make submitting your online claims as easy as 1-2-3!

If you have any questions about submitting a claim, please contact us at FSAFEDS@shps.com or toll-free at 1-877-FSAFEDS (372-3337), TTY: 1-800-952-0450, Monday through Friday, 9:00 a.m. until 9:00 p.m., Eastern Time.

We will be performing web maintenance on Friday, December 14th. As a result, the My Claims section of our web site will be unavailable from 9:15 p.m. until 11:15 p.m., Eastern Time. We apologize for any inconvenience this may cause.

November 2012

IRS Announces the 2013 Medical Mileage Rate Effective January 1

The IRS has changed the allowable standard mileage rate when using a car or motorcycle to obtain medical care. Effective January 1, 2013, if you submit a claim for travel to and/or from health care providers, hospitals, pharmacies and other places that you receive eligible medical care, you will be reimbursed 24 cents per mile.

September 2012

FSAFEDS Web Maintenance: Friday, September 28th

We will be performing web maintenance on Friday, September 28th. As a result, the My Claims section of our web site will not be available beginning Friday, September 28 at 9:00 p.m. until Saturday, September 29 at 9:00 a.m., Eastern Time. We apologize for any inconvenience this may cause.

September 2012

FSAFEDS Announces New Online Claim Submission!

FSAFEDS is excited to announce the implementation of our new Online Claim Submission feature. Now you may submit your claims for reimbursement from your FSA on the web when you have scanned images of your supporting documentation.

September 2012

FSAFEDS Web Maintenance: Sunday, September 23rd

We will be performing web maintenance on Sunday, September 23rd. As a result, the My Claims section of our web site will be unavailable from 8:00 a.m. until 11:00 a.m., Eastern Time. We apologize for any inconvenience this may cause.

August 2012

SHPS Human Resource Solutions is now ADP Benefit Services KY, Inc.

SHPS Human Resource Solutions, the third party administrator of FSAFEDS, is now ADP Benefit Services KY, Inc. You may notice references to ADP Benefit Services KY, Inc. on www.FSAFEDS.com, as well as in program materials and communications over the next several months as we transition to the new name.

The FSAFEDS Program will not experience any changes as a result. You will continue to receive the same level of service you have become accustomed to receiving.

We want to make you aware of the name change and we look forward to continuing to serve you!

July 2012

Tell a Newly Hired Co-worker About FSAFEDS!

Today, many agencies are placing a renewed emphasis on mentoring relationships between employees. These relationships serve as an opportunity for newly hired employees to ?learn the ropes? about Federal employment from seasoned veterans at their new agencies.

There is a wealth of information you receive as a new Federal employee and the amount can seem overwhelming. Guidance from an experienced employee can be critical to getting a new hire started in the right direction, including how to make informed decisions about employee benefits.

As an FSAFEDS participant, you are experiencing tax savings benefits that come with a flexible spending account. Whether you are contributing $250 or $5,000 to your account this year, you are paying less in taxes and putting more money into your pocket. Be sure to share your experience with FSAFEDS with all of your new co-workers?they will thank you for it later!

Newly hired employees have 60 days after their start date to enroll in the FSAFEDS Program, so there?s plenty of time to share your expertise on important factors like:

Do they realize how many health care expenses are eligible?

Are they aware that day care expenses are also covered?

Do they know how easy it is to use?

Encourage new employees to visit www.FSAFEDS.com for more information. Help them get started on the path to financially-sound career decisions. Be an FSAFEDS mentor and explain how a flexible spending account can help them pay less in taxes every year!

February 2012

FSAFEDS Announces Changes Regarding Health Care Receipts

In the past, some participants have submitted receipts for expenses, such as office visits or co-pays that only reflected the amount paid. Have you been sending receipts without the type of service and/or provider information included? If so, we wanted to let you know we can no longer accept receipts that do not show both the type of service and name and address of the provider to reimburse your Health Care claim.

If your receipts clearly indicate the date(s) of service, type of service and name and address of your provider, that?s great! Keep submitting those with your claims!

If you participate in Paperless Reimbursement, this only applies to you if you submit a manual claim.

Here are a few tips on how to submit a Health Care claim to ensure a prompt reimbursement.

• You must file a claim form with FSAFEDS to be reimbursed for an eligible expense. The Health Care Claim Form is available on the FSAFEDS web site at www.FSAFEDS.com.
• With your completed claim form, you must include supporting documentation for your health care expenses with your claim.
• The bill or signed receipt must include the date(s) of service, type of service, name and address of the provider and amount paid.

January 2012

FSAFEDS Web Maintenance: Sunday, January 29th

The My Account Summary and Enrollment sections of our web site will be unavailable for a few minutes on Sunday, January 29th from 9:00 a.m. until 9:15 a.m., Eastern Time and then possibly again between 11:30 a.m. until 11:45 a.m., Eastern Time for system maintenance. We apologize for any inconvenience this may cause.

January 2012

FSAFEDS Announces New 2012 Mileage Rate Beginning January 1!

The IRS has changed the allowable standard mileage rate when using a car or motorcycle to obtain medical care. Effective January 1, 2012, if you submit a claim for travel to and/or from health care providers, hospitals, pharmacies and other places that you receive eligible medical care, you will be reimbursed 23 cents per mile.

September 2011

FSAFEDS Web Maintenance: Friday, September 9th

We will be performing web maintenance the evening of Friday, September 9th. As a result, the My Claims section of our web site will be unavailable Friday, September 9th from 9:15 p.m. until 2:00 a.m., Eastern Time. We apologize for any inconvenience this may cause.

August 2011

FSAFEDS Web Maintenance: Sunday, August 28th

The My Account Summary and Enrollment sections of our web site will be unavailable Sunday, August 28th from 7:00 a.m. until 12:00 p.m., Eastern Time for system maintenance. We apologize for any inconvenience this may cause.

August 2011

FSAFEDS - Tips for Submitting Dependent Care Claims

By chance, have you been sending cancelled checks as supporting documentation with your Dependent Care claims? If so, we wanted to let you know we can no longer accept your cancelled checks to reimburse your claim. You must either have the provider sign the Affidavit on Section(s) 2 and/or 5 of the claim form or attach a copy of your bill or signed receipt.

Here are a few tips on how to submit a Dependent Care claim to ensure a prompt reimbursement.

• You must file a claim form with FSAFEDS to be reimbursed for an eligible expense. The Dependent Care Claim Form is available on the FSAFEDS web site at www.FSAFEDS.com.
• With your completed claim form, you must include supporting documentation for your dependent care expenses with your claim.
• The bill or signed receipt must include the date(s) of service.
• If your provider is tax exempt, enter all 9s for the Provider's Tax ID.
• Have your provider sign the affidavit section of the form each time you submit to avoid including receipts each time.
• Submit expenses for the full month after the month has ended, OR
• Submit previous week expenses.

For more detailed information on submitting Dependent Care claims, please refer to the Clean Claim Quick Reference Guide.

If you have any questions, please contact us at FSAFEDS@shps.com or toll-free at 1-877-FSAFEDS (372-3337), TTY: 1-800-952-0450, Monday through Friday, 9:00 a.m. until 9:00 p.m., Eastern Time.

July 2011

FSAFEDS Announces New Way to Submit Qualifying Life Events (QLE) on the Web

FSAFEDS is excited to announce the upcoming implementation of our new Online QLE feature. This allows you to submit your request to make a change in your FSA election(s) based on a status change directly from the website.

July 2011

FSAFEDS Web Maintenance: Wednesday, July 20th through Thursday, July 21th

We will be performing web maintenance the evening of Wednesday, July 20th. As a result, your FSAFEDS account information will not be available beginning Wednesday, July 20th at 7:30 p.m. until 3:30 a.m., Eastern Time. We apologize for any inconvenience this may cause.

July 2011

FSAFEDS Announces New Mileage Rate Beginning July 1!

The IRS has changed the allowable standard mileage rate when using a car or motorcycle to obtain medical care. Effective July 1, 2011, if you submit a claim for travel (incurred from July 1, 2011 forward) to and/or from health care providers, hospitals, pharmacies and other places that you receive eligible medical care, you will be reimbursed 23.5 cents per mile.

Please note this change is effective July 1, 2011. Claims with dates of service from January 1, 2011 through June 30, 2011 will still be reimbursed at 19 cents per mile.

May 2011

COMING SOON - FSAFEDS Reimbursement Statement Are Even Better!

In a few short weeks your reimbursement statements will display more detailed information about your claims - including the claim number, a more specific service type, and additional information on denied claims.

You will be able to reference your claim number when viewing your claims on the web, or if you need to speak with an FSAFEDS Benefits Counselor. These enhancements should make it easier to understand your recent transactions.

We hope you agree that these changes will help you manage your FSA account(s) more effectively!

March 2011

Important: FSAFEDS Claims Deadline is April 30, 2011

Eligible expenses for the 2010 Benefit Period MUST have been incurred from 1/1/2010 through 3/15/2011. Expenses incurred after March 15, 2011 CANNOT be reimbursed from your 2010 account(s).

The deadline for submitting claims towards your 2010 FSAFEDS account(s) is April 30, 2011. Your claims must be faxed or postmarked on or before April 30, 2011 Midnight Eastern Time. Claims received after April 30 will not be eligible for reimbursement. DO NOT FORFEIT MONEY! Please be sure to meet the claims deadline.