The Grants Center of Excellence

Contacts

GrantSolutions.gov Help Desk

The GrantSolutions.gov help desk is available Monday through Friday, 9 AM – 6 PM Eastern time. For assistance, call the local number at (202) 401-5282 or toll free at (866) 577-0771. Assistance requests may also be sent via email to help@grantsolutions.gov.

GATES, OLDC and ERS Help Desk

The Custom Application Support and Training help desk is available Monday through Friday, 8 AM – 6 PM Eastern time. Call (866) 577-0771 or direct an email to app_support@acf.hhs.gov for assistance or questions pertaining to Grants Administration, Tracking & Evaluation System (GATES), OnLine Data Collection (OLDC) and the Enterprise Reporting System (ERS). For those in the Washington area, the local number is (202) 401-5282.

Center of Excellence Contacts

If your agency is interested in becoming a partner in the Grants Center of Excellence, or if you have questions, please contact us at questions@grantsolutions.gov. COE representatives are available upon request to schedule a Monday or Friday discussion and/or demonstration with potential GMLoB Federal Agency Partners.

Michael Curtis
Director, The Grants Center of Excellence

David Jenkins
Director, Division of Information Resources Management and Security

Paul Hasz
Director of Software Development

Brad Hendrick
Chief Technology Officer, The Grants Center of Excellence

U.S. Department of Health and Human Services U.S. Department of State U.S. Department of Homeland Security U.S. Department of Transportation U.S. Department of Treasury Social Security Administration USAID Denali Commission USA.gov