If you can't find answers to your questions about a genetic or rare disease on our Web site, you may want ask an Information Specialist at the Genetic and Rare Diseases Information Center. We cannot make a diagnosis or give medical advice, but we can provide information.

By Telephone
Monday - Friday, 12:00 p.m. to 6:00 p.m. Eastern Time
(888) 205-2311 (Phone)
(888) 205-3223 (TTY)
(301) 251-4925 (International Telephone Access Number)

By U.S. Mail or Fax
(Answered within 5-10 working days)
The Genetic and Rare Diseases Information Center
P.O. Box 8126
Gaithersburg, MD 20898-8126
Fax: (301) 251-4911

By Email Form
To submit a question, please complete the following form. The information you provide is kept strictly confidential. You will receive an e-mail with a link to your response in 5 to 10 business days.

When you submit a question, you give us permission to post your question and our response on the GARD Web pages. This way, the information will be available for a long time for you to review and will provide information to others who have similar questions. Please note: all questions submitted to GARD will receive a response, but only some question and answers will be posted. If your question is posted, all personal and/or identifiable information will be removed. (Click here to read more about our privacy statement.)

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