Support Information - Online Filing

Help Article

Support Information - Online Filing

The information below is intended to give the viewer a point of contact for questions about each system. Support hours are Monday through Friday Eastern Time, unless otherwise noted.

Owner	System	Onsite hours	Published support
Wireless Telecommunications Bureau	Antenna Structure Registation (ASR)	8:00am-6:00pm	phone: 877-480-3201 TTY: 717-338-2824 http://esupport.fcc.gov
Wireline Competition Bureau	Automated Reporting Management Information System (ARMIS)	7:00am-4:30pm	202-418-0840 armis-hp@fcc.gov
Media Bureau	Broadcast Radio and Television Electronic Filing System (CDBS)	8:00am-4:30pm	202-418-2662 CDBShelp@fcc.gov
Media Bureau	Cable Operations & Licensing System (COALS)	8:00am-4:30pm	202-418-7000 coals_help@fcc.gov
Media Bureau	Call Sign Reservation and Authorization System (CSRS)	9:00am-5:30pm	202-418-1600 mbinfo@fcc.gov
Media Bureau	Children’s Television Programming Report (Form 398) (KIDVID)	8:30am-5:00pm	202-418-1665 mbinfo@fcc.gov
Office of Managing Director	FCC Registration Number (FRN) Commission Registration System (CORES)	8:00am-6:00pm	877-480-3201 (option 4) cores@fcc.gov
Consumer & Governmental Affairs Bureau	Consumer Complaint Form	8:00am-5:30pm	1-202-418-1035 roger.goldblatt@fcc.gov
Public Safety & Homeland Security Bureau (PSHSB)	Disaster Information Reporting System (DIRS)	8:00am-5:00pm	202-418-2448 FCC-Disaster@fcc.gov
Consumer & Governmental Affairs Bureau	Electronic Comment Filing System (ECFS)	8:00am-5:00pm	202-418-0193 ecfshelp@fcc.gov
Office of Managing Director	Electronic Document Management System (EDOCS)	8:00am-6:00pm	202-418-0265 edocshelp@fcc.gov
Wireline Competition Bureau	Electronic Tariff Filing System (ETFS)	6:00am-4:30pm	etfs@fcc.gov
Office of Engineering & Technology (OET)	Equipment Authorization Electronic Filing (EAS)	24/7	easadmin@fcc.gov
Office of Engineering & Technology (OET)	Experimental Licensing Branch Electronic Filing (ELS)	8:00am-5:30pm	202-418-2440 elb@fcc.gov
Office of Managing Director	Fee Filer	8:00am-6:00pm	877-480-3201 (option 4) cores@fcc.gov
Office of Managing Director	General Menu Reports (GENMEN)	6:30am-4:30pm	877-480-3201 http://esupport.fcc.gov
International Bureau	International Bureau Electronic Filing Systems (IBFS)	7:30am-5:30pm	202-418-2222 ibfsinfo@fcc.gov
Wireless Telecommunications Bureau	Licensing Support & Forms Issues	8:00am-6:00pm	phone: 877-480-3201 phone: 888-225-5322 (option 2) TTY: 717-338-2824 http://esupport.fcc.gov
Public Safety & Homeland Security Bureau (PSHSB)	Network Outage Reporting System (NORS)	8:00am-5:00pm	202-418-2448 FCC-Outage@fcc.gov
Office of Engineering & Technology (OET)	OET Knowledge Database	24/7	www.fcc.gov/labhelp
Office of Managing Director	Red Light Display System (RLD)	8:00am-6:00pm	877-480-3201 (option 4) arinquiries@fcc.gov
Office of Managing Director	Remittance Over Secure Internet (ROSIE)	8:00am-6:00pm	877-480-3201 (option 4) cores@fcc.gov
Office of Engineering & Technology (OET)	Telecommunications Certification Bodies/Accreditor Electronic Filing	24/7	easadmin@fcc.gov
Wireless Telecommunications Bureau	Tower Construction Notification System (TCNS)	8:00am-6:00pm	phone: 877-480-3201 TTY: 717-338-2824 http://esupport.fcc.gov
Wireless Telecommunications Bureau	Universal Licensing System (ULS)	8:00am-6:00pm	phone: 877-480-3201 TTY: 717-338-2824 http://esupport.fcc.gov

Bureaus & Offices: Managing Director

You are leaving the FCC website

Click Here To Continue to

You are about to leave the FCC website and visit a third-party, non-governmental website that the FCC does not maintain or control. The FCC does not endorse any product or service, and is not responsible for, nor can it guarantee the validity or timeliness of the content on the page you are about to visit. Additionally, the privacy policies of this third-party page may differ from those of the FCC.

Federal Communications Commission

Help Article

Print

Email