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Patient error: a preliminary taxonomy.
Buetow S, Kiata L, Liew T, Kenealy T, Dovey S, Elwyn G. Ann Fam Med. 2009;7:223-231.
Preliminary research
has found that patient factors may
contribute
to errors—for example, when the patient fails to take
medications
as prescribed. In this study, focus groups of patients and health care professionals were used to identify and characterize the types of errors that can be committed by patients. The authors identified two main groups of errors:
action errors,
errors of patient behavior such as failing to attend an appointment, and
mental errors
, which are errors of patients' thought processes. Included among mental errors are factors that have been linked to errors, such as low
health literacy
. The authors suggest that further research should investigate how interactions among patients, clinicians, and systems lead to harmful adverse events.
PubMed citation
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Resource Type
Study
Setting of Care
Ambulatory Care
Target Audience
Quality and Safety Professionals
Safety Scientists
Clinical Area
Family Medicine
Primary Care
General Internal Medicine
Approach to Improving Safety
Error Analysis
Health Literacy Improvement
Origin/Sponsor
Australia and New Zealand