Third-Party Services

What are third-party services?
Third-party services are web-based technologies that are not exclusively operated or controlled by a government entity, or that involve significant participation of a nongovernment entity.  These services may be separate websites or may be applications embedded within FTC websites.  We will always provide clear notice before you enter a third-party service from an FTC website. 

Privacy Information Regarding Third-Party Services

When interacting with the FTC through a third-party service, the third-party service provider’s privacy policies apply.  The following table lists the third-party services currently used by the FTC and provides links to the privacy policies of each third-party service provider.  In addition, the table provides links to the FTC’s privacy impact assessment (PIA) for each service (please note that some services are assessed as part of a larger project and do not have their own PIA, and in other circumstances, a PIA may not be required at all).  Generally, the FTC does not collect, disseminate, or maintain any personally identifiable information (PII) that you make available through these services, except as specified in this table.

 

Third Party Service Third Party Service Provider’s Privacy Policy FTC’s Privacy Impact Assessment (PIA), if required Does the FTC collect, disseminate or maintain any PII made available through this service?
AddThis http://www.addthis.com/privacy#publisher-visitors DCBE Websites and Blogs – OnGuardOnline, AlertaenLinea, and BCP Business Center Privacy Impact Assessment (March 2012) See Sec. 2.6. No.
Brightcove/Knowledge Vision http://www.knowledgevision.com/privacy-policy Federal Trade Commission Privacy Impact Assessment Video Hosting (May 2012) No. The FTC may collect general analytics such as number of viewers watching live webcasts and length of time watched.
ClaimTracker http://www.analytics-inc.com/privacy.html

The above links to Analytics Inc’s general privacy policy.  If you are a member of a redress class, also read the privacy policy on the  case-related site created by Analytics Inc. for your case:
https://[case].claimtracker.analytics-inc.com/privacy.html

BMC Group's ClaimTracker and Online Claim Submission Websites Privacy Impact Assessment (November 2011) No. 
CommentWorks http://www.icfi.com/About_Us/privacy.asp

In addition, see Sec. 6 of the PIA (“All required confidentiality, Privacy Act, and other privacy-related clauses have been inserted into the contractor’s contract with the Commission.”)

The Collection of Public Comments Filed Electronically Privacy Impact Assessment (November 2011) Title, first name, last name, organization name (if any), mailing address, city, state, country, and postal code may be collected and maintained from users who file comments.
Facebook http://www.facebook.com/policy.php Facebook Privacy Impact Assessment (March 2012) The FTC may collect comments when hosting an interactive Facebook chat, answering questions, or broadcasting an event, but makes every reasonable attempt to remove any names prior to preserving Agency records. See Sec. 2.1 of the PIA.
ForeSee Results http://www.foreseeresults.com/privacy-policy.shtml Web Customer Satisfaction Surveys Privacy Impact Assessment (May 2012) The FTC does not intend to collect any PII and the survey instructions expressly discourage respondents from including any in response to the questions with open comment fields; however, the system cannot prevent respondents from doing so.
GovDelivery http://www.govdelivery.com/privacy GovDelivery Privacy Impact Assessment (August 2010) Email address or name, mailing address, and organization name (optional) will be collected and maintained from users who subscribe to FTC newsletters.
Twitter http://twitter.com/privacy Twitter Privacy Impact Assessment (March 2012) The "handles" (user names) of news agencies and professional journalists reporting on FTC-related subjects may be collected and maintained. In addition, the handle of any user may be collected and maintained if @FTC, @laFTC, or @TechFTC interacts with the user during an interactive chat or answers questions the user directed to @FTC, @laFTC, or @TechFTC. See Sec. 2.1 of the PIA.
Wordpress http://automattic.com/privacy/Wordpress Wordpress Privacy Impact Assessment (March 2012) Users who choose to leave comments on the blog may provide FTC access to PII such as name, email address, or other information which the FTC may collect. See 2.1 of the PIA.
YouTube http://www.youtube.com/t/privacy
_at_youtube
YouTube Privacy Impact Assessment (October 2011) No.