Use the following numbers to get information on SNAP benefit
questions in the States and areas of States listed. Most are toll-free
numbers. Some of the numbers that aren't toll free will accept collect
calls. * Indicates numbers are for in-State and out-of-State calls. All
other 800 numbers are for in-State calls only. ** Indicates numbers
accept collect calls.
If you are having difficulties reaching your State’s local office
please contact your State’s Omubudsman’s phone number below.
New Jersey, New Mexico
Rhode Island, South Dakota
|Client advocate phone
number is not toll free.
||Operates a change report
and customer relations center for SNAP customers. The number is
||perates a IMA change
center for SNAP customers with questions. The number is
||Client advocate phone
number is toll free.
complaints for all agencies.
||Client advocate number
has both a local and toll free number.
||Customer service and
client advocate phone numbers are not toll free.
||Operates a statewide call
center for SNAP customers with questions. The toll-free number
is 1-877-395-8930. In addition, Philadelphia operates a Change
Center for SNAP customers with questions. The number is
||All numbers are toll
free. *Familia en Contacto (Family in Contact): Pre-screening
for NAP benefits, questions about the NAP Program, complaints
will be received but not handled; they will be routed to the NAP
State Agency. **Same services as above, but this line is for the
hearing impaired. ***EBT line (Electronic Benefit
Transfer): For all calls related to participant’s EBT card.
||Customer Service numbers
are toll free in-state.
||Clients who are not
satisfied with information from the customer service phone
number contact one of the following office supervisor for
assistance with issues. St. Thomas 340-774-0930; Christiansted
340-772-2323; Frederiksted 340-772-0068