Frequently Asked Questions (FAQs)

Select a question from the list below to view the answer. If you are unable to find the answer you're looking for, please Contact Us.

  • How do I search for forms of assistance?

    There are three ways to search for forms of assistance:

    You may complete the questionnaire from the homepage to receive a list of forms of assistance for which you may be eligible.
    You may browse by category by clicking on "Browse by Category" under the Get Disaster Assistance tab.
    You may browse by federal agency by clicking on "Browse by Federal Agency" also under the Get Disaster Assistance tab.

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    How do I apply for disaster assistance?

    You may apply for disaster assistance two ways, either on your computer or mobile device:

    You may choose to complete the Disaster Assistance Questionnaire to learn which assistance programs you may be eligible to receive and then visit FEMA's Disaster Assistance Center to enter your personal information into the system.
    If you already know what you would like to apply for, you may bypass the questionnaire by clicking "Apply Online" on the homepage and go directly to FEMA's DAC.

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    How do I apply for disaster assistance on the phone?

    You may call FEMA's Call Center at 1-800-621-FEMA (1-800-621-3362) or 1-800-462-7585 (TTY), and/or apply directly to government agencies following their specific procedures (e.g., phone, mailed application, fax, etc.).

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    How do I check the status of my application?

    Visit the hompage and click on "Check Your Status" located on the right side of the homepage. From there you may login and check the status of your application.

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    How can I report disaster fraud?

    Call the FEMA Waste, Fraud and Abuse Hotline at 1-800-323-8603. You do not have to provide your name.

    You may also:

    Fax the Department of Homeland Security Office of the Inspector General (DHS OIG) hotline at: 202-254-4292
    Or email:
    Or write: Department of Homeland Security
    Washington, DC 20528
    Attn: Office of Inspector General, Hotline

    When reporting disaster fraud, convey as much information as possible including who, what, where, when, why and how. You may request anonymity or confidentiality.

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    What should I expect when completing the questionnaire?

    The questionnaire should take a few minutes to complete. Upon completion, you will receive a list of forms of assistance for which you may be eligible. The nature of the questions will vary. Most are specifically related to disasters, while others will determine your eligibility for other forms of assistance. You are not required to answer all questions to complete the questionnaire. Since this is an anonymous questionnaire, this information is not being saved, and will not be used by any Federal agency.

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    Who do I contact for help with this site?

    For technical assistance regarding this site, please visit the Contact Us page under the Help drop-down menu. You may email your questions and will receive a response within one-two business days. If you need immediate disaster assistance, please call 1-800-621-FEMA (1-800-621-3362) or 1-800-462-7585 (TTY).

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