Filing Consumer Complaints

How to file a complaint and resolve consumer problems.


  • Better Business Bureaus
    Contact the Better Business Bureau in your area to get current consumer tips, help with resolving problems with local retailers, and information about companies and charities before you do business with them.
  • Contact the Seller
    What to do after you buy a product to ensure you are protected should the product turn out to be faulty.
  • Contact Third Parties
    Learn about other organizations and government agencies that can help solve your consumer complaints.
  • Directory of Consumer Organizations
    Contact national consumer organizations to get assistance with your problems, and learn about their consumer advocacy efforts.
  • Directory of State and Local Consumer Agencies
    Contact your local consumer protection office to report frauds and scams, or to get help with a consumer complaint. This listing includes consumer protection offices, banking authorities, insurance regulators, securities administrators, and utility commissions.
  • Directory of Trade Associations
    Contact trade associations to help solve problems between their member companies and consumers. Many of them also provide consumer information online and through publications.
  • Legal Help for Consumers
    Learn how to find a lawyer or file a case in small claims court.
  • Sample Consumer Complaint Letter
    Sample complaint letter that can help you to ensure that you have provided all of the necessary information to the pertinent company or agency.