United States Department of Veterans Affairs
NATIONAL CENTER for PTSD

Help for Family and Friends

 

Help for Family and Friends

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Where to Get Help for PTSD

Available in Spanish: Asistencia para Familiares y Amigos

When someone you care about has PTSD, it affects you too. You are problaby spending time and energy to help your loved one cope. Even if your partner, family member, or friend with PTSD is getting treament and getting better, you may still feel drained, worried, or even frustrated. You need support at the same time you are giving support.

Learning about PTSD helps you to understand what your loved one is experiencing. But, you need to take care of yourself too. Your own support network - family, friends, and health providers - is a good place to start, but don't be afraid to reach out beyond that close circle. Here are some resources that can help.

Crisis resources

You may feel helpless, but there are many things you can do. Nobody expects you to have all the answers. If you feel there is a crisis for you or your loved one, use one of these toll-free, confidential hotlines:

  • The National Suicide Prevention Lifeline* is a 24-hour hotline for anyone in emotional distress: 1-800-273-TALK (8255). There is also an online Lifeline Chat* available from 5 pm to 1 am EST, weekdays.
  • The Veterans Crisis Line connects Veterans in crisis and their families and friends with VA responders through a 24/7 hotline: 1-800-273-TALK (8255), PRESS 1. There is also a 24/7 online Confidential Veterans Chat or text message support at 838255.
  • The National Domestic Violence Hotline* offers 24/7 anonymous access to shelters and domestic violence programs as well as legal advocacy, public education, and training: 1-800-799-SAFE (7233) or 1-800-787-3224 (TTY).
  • The National Sexual Assault Hotline* operated by RAINN (Rape, Abuse & Incest National Network) is a 24/7 resource to link victims to counseling and legal advice: 1-800-656-HOPE (4673). There is also a National Sexual Assault Online Hotline* for messaging.
  • The National Child Abuse Hotline* is a 24/7 resource you can contact if you suspect a child is being abused, if you fear you might hurt your child, or if you have been abused: 1-800-4-A-CHILD (422-4453).

General resources for family and loved ones

Family members and close friends sometimes neglect their own needs when they commit themselves to caring for someone with PTSD. It is important for you to find support for yourself when you are helping someone deal with PTSD.

  • Most US States have a National 211* referral line that connects people with important community services (employment, food pantries, housing, support groups, etc.). Dial 2-1-1.
  • The SIDRAN Institute* is a nonprofit organization that helps people understand, recover from, and treat traumatic stress and offers a referral list of therapists for PTSD. You can contact the Help Desk via email or by leaving a confidential voicemail: 1-410-825-8888.
  • The National Alliance on Mental Illness (NAMI)* offers a Family-to-Family Education Program for caregivers of people with severe mental illness. You can also email or call the Information Helpline: 1-800-950-NAMI (6264).
  • You can find more resources on our Web Links: Families page.

Resources for loved ones of Veterans and Service Members

Some of the resources listed above are specific to Veterans and Service Members. Additional resources are listed below:

  • The VA Caregiver Support program provides services to support family members who are taking care of a Veteran: 1-855-260-3274
  • VA's Coaching Into Care program helps family and friends of returning Veterans find the right words to help their loved one get into care. For free, confidential coaching email or call: 1-888-823-7458
  • The Vet Center Combat Call Center is a 24/7 call center for combat Veterans and their families to talk about their military experience or issues about readjustment to civilian life: 1-877-WAR-VETS
  • The Defense Centers of Excellence (DCoE) 24/7 Outreach Center offers information and consultation in mental health and traumatic brain injury: 1-866-966-1020. DCoE also offers email and online chat support.
  • The National Resource Directory links to over 10,000 services and resources that support recovery, rehabilitation, and reintegration for wounded, ill, and injured Service Members, Veterans, their families, and those who support them.
  • Give an Hour* is a nonprofit organization offering free mental health services to US military personnel and their families affected by Iraq and Afghanistan.
  • You can find more resources in our Web Links: Section page for Families, Military Resources, and Veterans Service Organizations.

Resources for children with a parent who has PTSD

Children respond to their parents' PTSD symptoms. A child may behave like the parent to try to connect with him or her. Some children take on an adult role to fill in for the parent with PTSD. If children do not get help with their feelings, it can lead to problems at school, in relationships, or with emotions (like worry, fear, or sadness).

More help

If your family is having a lot of trouble talking things over, consider trying family therapy. Family therapy is a type of counseling that involves your whole family. It is important that each member of the family, including the children, have a chance to say what they need. A therapist helps you and your family communicate, maintain good relationships, and cope with tough emotions. Your health professional or a religious or social services organization can help you find a family therapist who specializes in PTSD.

Remember, caregivers need care too. Whether you turn to your family, friends, health care providers, or the resources listed here, be sure to get the help you need. To help yourself, you need to take care of yourself and have other people help you.

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