There’s a lot you can do to protect yourself and your computer from scammers, hackers, and identity thieves. Start by keeping your computer software up-to-date.
Tag: refunds
Questions about the refund process? See our FAQs About the FTC Refund Program.
CaseDateLinksContact InfoDynamic FinancialFebruary 2013FTC Sends Refunds from Scheme That Allegedly Sold Bogus Plans to Lower Credit Card Interest Rate1-888-211-...The Federal Trade Commission, the nation’s consumer protection agency, sues companies that make deceptive claims about their products or services. These lawsuits sometimes result in refunds for the people affected. Here are answers to some common...
Disappointed by a product or service you’ve paid for? The FTC has tips to help you get your money back. You can use our sample complaint letter to ask the seller or manufacturer for a refund, get tips and strategies for making your case, and find...
Disappointed by a product or service you’ve paid for? You don’t have to settle for shabby performance. Most businesses want to keep you happy so you'll keep coming back. These strategies and our sample complaint letter can help.
Return To...Use this sample to draft a complaint about a product or service.
Want help resolving a consumer problem? Check out these tips and strategies.
(Your Address)(Your City, State, Zip Code)
(Date)
(Name of Contact Person)(Title...
Scam artists buy and sell "sucker lists" with the names of people who already have lost money to fraudulent promotions. These crooks may call you promising to recover the money you lost or the prize or merchandise you never received — for a fee...
You found the perfect set of linens in a mail order catalog. You call to place your order and charge it to your credit card. You're told that your linens should arrive in two weeks. Two weeks go by, then three and four, and still...
How frustrating! You buy a product and it breaks. You try to return it or have the company fix it, but don't succeed. You talk with the salesperson, speak with the manager, and write letters to the company, and still you're not satisfied with the...
If you buy something at a store and later change your mind, you may not be able to return the merchandise. But if you buy an item in your home or at a location that is not the seller's permanent place of business, you may have the option. The...
