Click here to skip navigation
This website uses features which update page content based on user actions. If you are using assistive technology to view web content, please ensure your settings allow for the page content to update after initial load (this is sometimes called "forms mode"). Alert box notification is currently enabled, please follow this link to disable alert boxes for your session profile.
An official website of the United States Government.

Frequently Asked Questions Investigations

  • Yes, you can use your personal computer - at home or at the office. e-QIP is designed to be accessible from any computer, anywhere in the world. The only requirement is that you use an internet browser capable of 128-bit encryption. Here are the browsers and versions you can use: (please note any special settings that must be enabled) If using Microsoft Internet Explorer (IE), you must have version 5.5 or later, with Service Pack 2.Internet Options for IE should be set as follows:
    • Enable JavaScript
    • Enable Cookies
    • Enable TLS 1.0
    • Enable Scripting
    If using Mozilla Firefox, you must have version 0.9.4 or newer. Although security settings may already be defaulted to the proper values, you should verify by doing the following in this order:
    • Select "TOOLS"
    • Select "OPTIONS"
    • Select "ADVANCED"
    • Select the "ENCRYPTION" tab
    • Under Protocols, check the boxes to enable "SSL 3.0" and "TLS 1.0"
    Mozilla Firefox users must also verify that they are enabled to use cookies. To do so, go to your browser's toolbar and:
    • Select "TOOLS"
    • Select "OPTIONS"
    • Select "PRIVACY"
    • Under the "COOKIES" section, ensure that "COOKIES FROM SITES" is checked. e-QIP uses one session cookie.
    e-QIP is also compatible with Netscape Navigator, 6.1 and newer. Settings for the latest version of Netscape Navigator can be made following the same instructions as Mozilla Firefox. If using JAWS screen-reading software, please note that JAWS requires the use of Internet Explorer, version 5.5 or newer. Both Applicant and Agency users must use these settings on their browsers to properly operate e-QIP.
    How well did this answer your question? Submit
    Submitting rating...
    Thank you for your feedback!
    An error occurred while trying to submit your feedback.
    Please try again later.
  • Once you have been notified that you have access, login by entering your social security number and answering the three Golden questions. After logging in the first time, you will be prompted to change your golden questions to ensure the security of your data. After changing your Golden questions, e-QIP presents you with the Main Menu. Select the link entitled, "Enter Your Data" from the main menu screen. After reading all instructions, you can now begin entering your personal data. In order to ensure the completeness of your data, a validation routine will run after each page is submitted. The validation routine will point out any errors and provided detailed instructions on how to satisfy each incorrect or missing item. When you are satisfied that your form is complete, select the "Display" link from the main menu. After a final review of your data, select the "Certify Your Investigation Request" button to finish your form. On the last screen make sure to print a copy for your records and print and sign each form that has a blank for your signature. Only after you have printed and signed the appropriate signature pages, should you click on the final link entitled, "Release Request/Transmit to Agency."
    How well did this answer your question? Submit
    Submitting rating...
    Thank you for your feedback!
    An error occurred while trying to submit your feedback.
    Please try again later.
  • The Office of Personnel Management (OPM), Federal Investigative Services (FIS), maintains its records in a Privacy Act system of records. To determine if OPM has conducted a background investigation on you and maintained a copy of your SF86, please submit a written request to access these records. Your request must include a statement specifying what information you are seeking, your full name, social security number, date of birth, place of birth, mailing address, and your handwritten signature. Please send your request to: OPM-FIS, Attn: FOI/PA, P.O. Box 618, Boyers, PA 16018. Alternatively, you may fax your request to 724-794-4590; however, we caution that this is not a secure line. We process requests on a first-in, first-out basis. We generally send the responsive documents via certified, restricted mail, though if you are only seeking your SF86, we can send it to you via email. If you have any questions regarding this response, please contact the Freedom of Information Privacy Act Branch at 724-794-5612, extenstion 7000.
    How well did this answer your question? Submit
    Submitting rating...
    Thank you for your feedback!
    An error occurred while trying to submit your feedback.
    Please try again later.
  • You can only view active applications that you are currently filling out. Once you have certified and released, you may no longer view them.
    How well did this answer your question? Submit
    Submitting rating...
    Thank you for your feedback!
    An error occurred while trying to submit your feedback.
    Please try again later.
  • Yes, all users are required to change the Golden Questions from the default questions to their own personal questions and answers. This is to protect your personal data from unauthorized disclosure. Your personal golden questions and answers should be unique and personally specific to you, but cannot be easily guessed by others.
    How well did this answer your question? Submit
    Submitting rating...
    Thank you for your feedback!
    An error occurred while trying to submit your feedback.
    Please try again later.
  • The timeliness of a background investigation depends on the type of investigation conducted. Depending on the type of background investigation, the scope of the investigation may require coverage for specific items. The need for a security clearance may affect the time period in which an investigation is completed. Each background investigation requires that certain areas are covered before an investigation is completed.
    How well did this answer your question? Submit
    Submitting rating...
    Thank you for your feedback!
    An error occurred while trying to submit your feedback.
    Please try again later.
  • Agencies are responsible for ensuring that applicants selected for positions are suitable for Federal employment. While it is more practical and cost-effective to initiate a complete suitability investigation after an individual is selected and has accepted a job offer, agencies may choose to begin preliminary suitability determinations for all applicants at any time during the hiring process.
    How well did this answer your question? Submit
    Submitting rating...
    Thank you for your feedback!
    An error occurred while trying to submit your feedback.
    Please try again later.
  • Click the "SAVE" button at the bottom of the page to save your data. Then click the "Log-out" button at the top right-hand side of the screen to exit the system.
    How well did this answer your question? Submit
    Submitting rating...
    Thank you for your feedback!
    An error occurred while trying to submit your feedback.
    Please try again later.
  • Adjudications officials at the agency requiring the investigation will evaluate your case and communicate their recommendation to the appropriate personnel or security office.
    How well did this answer your question? Submit
    Submitting rating...
    Thank you for your feedback!
    An error occurred while trying to submit your feedback.
    Please try again later.
  • Each agency to which a person applies is responsible for making the appropriate access, fitness, suitability, and/or clearance determination.  Therefore, it will be up to the hiring agency to evaluate financial considerations when making an adjudicative determination. When evaluating financial issues, consideration is likely to be given to whether the circumstances surrounding the matter raise a question about an individual’s reliability or integrity.  For example, conditions that suggest an individual is not willing to pay just debts or is living beyond his or her means would be of concern.  During the adjudication process, generally, an evaluation is made on a number of variables about the person’s life over a sufficient period of time, and an examination of information, both favorable and unfavorable, occurs to reach a determination.   If asked on any Federal application or background investigation documents, financial- and court-related matters are required to be reported.  
    How well did this answer your question? Submit
    Submitting rating...
    Thank you for your feedback!
    An error occurred while trying to submit your feedback.
    Please try again later.

Unexpected Error

There was an unexpected error when performing your action.

Your error has been logged and the appropriate people notified. You may close this message and try your command again, perhaps after refreshing the page. If you continue to experience issues, please notify the site administrator.

Working...