Frequently Asked Questions Personnel Documentation

You may access the portal at https://eopf.nbc.gov/opm/.  For any other questions, you should contact eOPF Help Desk directly to obtain information.  Their e-mail address is eopf_hd@telesishq.com or you can call them on (866) 275-8518.

Your Official Personnel Folder contains records the Government needs to make accurate employment decisions throughout your Federal career.These documents:

• Show your Federal appointment was valid (Examples: the Appointment Affidavit; the Declaration for Federal Employment).
• Verify your military service credit for leave, reduction-in-force, or retirement (Examples: the DD 214, Certificate of Release or Discharge from Active Duty; the Military Service Deposit Election).
• Establish your employment history - your grades, occupations and pay (Example: the Standard Form 50, Notification of Personnel Action).
• Record your choices under Federal benefits programs (Examples: the Health Benefits Registration Form; the Designation of Beneficiary under the Federal Employees' Group Life Insurance Program).

Check Chapter 3 of The Guide to Personnel Recordkeeping  [588KB] for more detailed information on what goes into the Official Personnel Folder.

To obtain your military records, please visit the National Archives Center website at http://www.archives.gov/st-louis/military-personnel/

No. There isn't any official Discontinued Service Retirement action.  These actions are processed as separations.  The circumstances of the separation are what make you eligible for Discontinued Service Retirement.  For more information on Discontinued Service Retirement, refer to Chapter 44 of the CSRS and FERS Handbook  [118KB].

You.  Anyone you designate.  Government officials who need to see the records to do their jobs.  There are a limited number of special situations where others can see information from your personnel records.  These situations are described in routine uses under the Privacy Act System of Records Notice covering the Official Personnel Folder.For more information on the Privacy Act and the Office of Personnel Management's records systems under the Act, visit Privacy Act Information.

No.  Your new agency should contact your current agency to let them know when you'll be moving to your new civil service job.  Once your current agency has proof you've been hired, the Human Resources Office should process a Termination Appointment In (new agency).  This way you should avoid unintentional breaks in service.

Two reasons.

1. To make sure important items in your employment history are documented consistently.  This ensures your rights and benefits as a Federal employee are protected over time, no matter where in Government you work.
2. To collect information on human resources activities Governmentwide.  The Office of Personnel Management, Office of Management and Budget, Congress and others use this information to manage the Federal workforce.

HR Specialists have read-write access to employees’ eOPF within their service area. Employees are able to view their own eOPF documents, but cannot modify the documents.  eOPF system includes an audit trail that records when and why an individual has reviewed an eOPF.