We need much richer data on who does not have access to broadband and who is not adopting broadband and why. The answers we have are not sufficient to help us craft an intelligent National Broadband Plan to promote advanced telecommunications services to all Americans. We need more granular information. This was the message of the first panel in the workshop on Broadband Access and Adoption on Diversity and Civil Rights Issues held at the FCC earlier this month.
This is the second of a four-part series on Diversity and Civil Rights Issues in Broadband Adoption.