Jump Directory to Help Page Text Library of Congress Online Catalog: Help Pages

  Online Catalog Home

  About the Catalog
  FAQs - What's New
  Known Problems

  UNICODE:
  Displaying Non-Roman
  Characters

  SEARCHING:
  Basic Search Overview
  Keyword Searches:
  - Keyword
  - Title Keyword
  - Author/Creator
  - Subject Keyword
  - Name/Title
  - Series/Uniform Title
  Other Searches:
  - Expert Search
  - Title Begins With
  - Author/Creator Browse
  - Subject Browse
  - Call No. Browse (LC)
  - Call No. Browse (Other)
  - Number Search
  - Author Sorted by Title
  Guided Search


  Limiting Searches
  Search History
  Boolean Searching

  INDEX CODES:
  for Guided Searches
  for Expert Searches

  SEARCH RESULTS:
  Brief Record
  Subjects/Content
  Full Record
  MARC Tags


  Headings List
  Titles List
  Titles List (Keyword)
  References/Scope Notes
  Save, Print, Email

  OTHER TOPICS:
  Headings List Types
  Material Types
  Database Selection
  Icons, Buttons & Tabs
  Requesting Materials
  Session Time-Outs

Known Problems

Below is a list of problems with the current version of the software used for the Library of Congress Online Catalog. These have all been reported to the Library's system vendor, Ex Libris.

The list includes a description of the problem, and suggestions for working around the problem (if any).

Browser Problems

Problem: AOL Explorer users cannot get results from the LC Online Catalog.
Description:

Users of AOL Explorer do not have access to all the functionality in the LC Online Catalog. For example, AOL Explorer users receive the message "no entries found" when there are records in the LC Database, or users cannot view individual titles in search results or select an option from the drop-down menu in order to save, print or email records. AOL Explorer is not one of the browsers that is supported by the Library's software vendor.

Workarounds:

There is an option in AOL to go to the "Start" button to launch Internet Explorer. IE is a supported browser, as are Firefox and Netscape.

Use the browser's [Back] button to resume searching.

>>Top of Page

Still Need Help?

Contact the Help Desk

Library of Congress Online Catalog - catalog.loc.gov
Library of Congress Home Page
August 7, 2009