Skip Navigation

News Release

December 12, 2012

Contact: HHS Press Office

New tools to help providers protect patient data in mobile devices

Launched by the U.S. Department of Health and Human Services (HHS) today, a new education initiative and set of online tools provide health care providers and organizations practical tips on ways to protect their patients’ protected health information when using mobile devices such as laptops, tablets, and smartphones.

The initiative is called Mobile Devices: Know the RISKS. Take the STEPS. PROTECT and SECURE Health Information and is available at  It offers educational resources such as videos, easy-to-download fact sheets, and posters to promote best ways to safeguard patient health information.

“The use of mobile health technology holds great promise in improving health and health care, but the loss of health information can have a devastating impact on the trust that patients have in their providers.  It’s important that these tools are used correctly,” said Joy Pritts, HHS’ Office of the National Coordinator for Health Information Technology (ONC) chief privacy officer. “Health care providers, administrators and their staffs must create a culture of privacy and security across their organizations to ensure the privacy and security of their patients’ protected health information.”

Despite providers’ increasing use of using mobile technology for clinical use, research has shown that only 44 percent of survey respondents encrypt their mobile devices.  Mobile device benefits—portability, size, and convenience—present a challenge when it comes to protecting and securing health information.

Along with theft and loss of devices, other risks, such as the inadvertent download of viruses or other malware, are top among reasons for unintentional disclosure of patient data to unauthorized users.

“We know that health care providers care deeply about patient trust and the importance of keeping health information secure and confidential,” said Leon Rodriguez, director of the HHS Office for Civil Rights. “This education effort and new online resource give health care providers common sense tools to help prevent their patients’ health information from falling into the wrong hands.”

For more information, tips, and steps on protecting and securing health information when using a mobile device visit


Note: All HHS press releases, fact sheets and other press materials are available at

You can follow HHS on Twitter @HHSgov exit disclaimer icon and sign up for HHS Email Updates.

Last revised: December 12, 2012