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Supplemental Nutrition Assistance Program

Community Partner Outreach Toolkit

This resource is intended to help community organizations conduct or improve existing SNAP outreach to those who are eligible but not participating in the program.

This toolkit is full of great resources and how-to’s. In it, you will find the latest SNAP facts and figures, information on how to pitch and place news stories, how to develop culturally relevant materials, and the list goes on. In addition, there is a section of resources, or rather assets, which are available for your use. These resources include:

  • Radio advertisements
  • Public service announcements
  • Hunger Champions video
  • Photography

The toolkit gives detailed instructions on how to use these assets to raise awareness of SNAP within your community. Below is a brief description of what you will find in each chapter, including templates.
 

The Basics: What You Need to Know

  Introduction
    Provides an overview of this toolkit and how to use it. Includes statistics, facts and
    figures about SNAP, key messages and talking points. Also, lays the groundwork for
    how community and faith-based organizations can work with State and local SNAP
    offices, as well as other local nonprofits.
  SNAP Name Change
    In 2008, the Food Stamp Program formally changed its name to the Supplemental
    Nutrition Assistance Program (SNAP). This chapter provides an overview of the
    reasoning behind the name change, benefits and challenges related to the name
    change, and branding information.
 

Community Channels: How to Get the Word Out

   
  Media Outreach
    An overview of how to conduct effective media outreach, including step-by-step
    dvice on how to identify and target your audience, reach out to the media, and
    evaluate your results.
  Media Relations (Traditional and Online)
    Puts the media relations skills introduced in the previous media section to use by
    providing dos and don’ts for interviews as well as sample press releases, media
    alerts, proclamations, and other helpful tools. In addition, this chapter provides a
    tutorial on how to write an optimized press release and distribute it online.
  Partnerships
    Step-by-step instructions and examples on how to maximize outreach efforts by
    developing partnerships, including suggestions for different types of partners, activities
    for potential outreach and ideas to gain community involvement.
  Media Events
    Provides guidance on what type of news constitutes an event and gives suggestions
    on how to plan an outreach event or press conference, including event ideas, and what
    to do before, during, and after the event.
  Paid Advertising
    The overall goal of an advertising strategy is to reach your audience and change
    behavior or attitudes. This chapter will provide the principal steps to reach that goal.
  Public Service Announcements
    Gives an overview of what public service announcements (PSA) are versus
    advertisements, and provides tips and hints about how to place a PSA.
  Promising Practices
    An overview of Promising Practices with real life examples. Provides a system to
    submit your agency’s lessons learned, what you tried, what worked and what didn’t.
 
 

Social Media
    Social media has expanded the way you can do outreach to your community.  Learn
    about helpful resources and how to develop a social media strategy that works with
    the resources you have. 
 

Engaging Special Populations

  Cultural Competency
    Find practical explanations as to the importance of effective SNAP outreach across
    cultures. This section also includes tips and tools for getting to know those in your
    community as well as resources for working effectively with minority media.
  Senior Outreach
    Whether you are doing outreach to Baby Boomers or the Silent Generation, seniors
    are a priority audience. This section will build your understanding of this demographic
    as well as provide guidance on how to customize events and outreach for seniors.
 
 

Trusted Messengers
    Explores the role of community health workers, promotoras, and other trusted
    messengers, and how they can be used to help spread the word about SNAP. 
 

SNAP: Special Services

  Disaster Outreach
    Learn about Disaster SNAP and how it differs from the regular Supplemental Nutrition
    Assistance Program. Review 10 easy steps to help your organization plan for outreach
    before a disaster strikes.
 

Tips & Tools: Resources for Outreach

  Creating Outreach Materials
    Need help developing outreach materials for your audience? Visit this chapter to get
    helpful tips and access templates for fliers and other turn-key handouts.
  Evaluating Your Local Outreach Project
    Measuring the success of your outreach is important for partnership development,
    reporting and securing new funding. This section provides ideas for evaluating a
    variety of outreach projects.
  Spanish-language Glossary
    Having trouble figuring out how to translate a government acronym? Or if there are
    multiple translations for the same word? This English to Spanish language glossary
    provides a thorough list of SNAP related words.
  Resources
    Learn About SNAP resources, including the new Community Hunger Champions DVD.
    Also includes lists of regional FNS contacts, in case you need additional technical
    assistance.
      -- Certificate of Completion
    -- Sample Budget Template
    -- General Release of SNAP Information Form
    -- Program Presentation (.ppt)
    -- Sample Template of Time or Task Table
    -- Information Cards
         o Five Steps  (also in spanish)
         o Fresno County  (also in spanish)
         o What is FSP  (also in spanish)
         o Do You Qualify  (also in spanish)
         o Tulare County  (also in spanish)

To download the complete Community Partner Outreach Toolkit please click here
 


Last modified: 11/28/2012